Hotel Reservation Representative

3 days ago

Pasig, National Capital Region, Philippines beBeeCustomerService Full time ₱250,000 - ₱450,000
Customer Service Specialist Role

The Customer Service Specialist plays a crucial role in delivering exceptional customer experiences, handling inquiries and resolving issues related to hotel reservations.

Main Responsibilities:
  • Respond to inbound emails and web messages, providing timely and accurate solutions
  • Create new outbound emails, maintaining a professional tone and language
  • Process transactions on proprietary systems, ensuring data accuracy and security
  • Update data, prepare reports, and collate information, utilizing analytical skills
  • Provide feedback on opportunities to improve processes, contributing to continuous growth and development
Key Requirements:
  • Excellent written and verbal communication skills in English
  • Ability to adapt communication style to different cultures and environments
  • Strong numeracy skills; experienced with calculations, spreadsheet analysis, and time zone management
  • Proficient in various proprietary web applications and the MS Office Suite
  • Strong customer focus, with a passion for delivering exceptional service
  • Bachelor's degree or higher, demonstrating academic achievement and dedication

This role is ideal for individuals who are detail-oriented, organized, and have excellent communication skills. If you're passionate about delivering exceptional customer service and working in a dynamic environment, apply now

  • Hotel Reservations Support Specialist

    2 days ago

    Pasig, National Capital Region, Philippines beBeeCustomerService Full time ₱1,200,000 - ₱2,016,000

    Hotel Reservations Representative Job OpportunityWe are seeking an exceptional customer service professional to manage hotel bookings and provide outstanding support to our guests.Key Responsibilities:Assist with reservations, cancellations, and special requests for hotel rooms.Provide accurate information on rates, availability, and policies to ensure...

  • Hotel Reservations

    1 week ago

    Pasig, National Capital Region, Philippines Sapient Global Job Careers Full time ₱336,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Manage hotel bookings, customer inquiries, and cancellations for guests and partners.Offer precise details on room availability, pricing, amenities, and policies.Process reservations...

  • Hotel Reservations

    1 week ago

    Pasig, National Capital Region, Philippines Sapient Global Full time ₱336,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Manage hotel bookings, customer inquiries, and cancellations for guests and partners.Offer precise details on room availability, pricing, amenities, and policies.Process reservations...

  • Hotel Manager

    1 week ago

    Pasig, National Capital Region, Philippines Frontier Ortigas Hotel and Resort Corporation Full time $60,000 - $80,000 per year

    Job DescriptionThe Hotel Manager oversees the daily operations of Rooms, Kitchen, Restaurants, Bar and Events, Engineering, and Security departments. Reports directly to the General Manager and is responsible for planning and organizing the functions of the departments, ensuring alignment with budget goals, guest service standards, safety protocols, and...

  • Hotel Manager

    1 week ago

    Pasig, National Capital Region, Philippines Frontier Ortigas Hotel and Resort Corporation Full time $40,000 - $80,000 per year

    Job Description The Hotel Manager oversees the daily operations of Rooms, Kitchen, Restaurants, Bar and Events, Engineering, and Security departments. Reports directly to the General Manager and is responsible for planning and organizing the functions of the departments, ensuring alignment with budget goals, guest service standards, safety protocols, and...

  • Hotel Booking Assistant

    1 week ago

    Pasig, National Capital Region, Philippines Spectre Teleservices Full time ₱20,000 - ₱23,000 per year

    We are looking for experienced Online Assistants to join our Hotel Reservation team. In this non-voice role, you will assist customers via chat and email with hotel bookings, changes, and inquiries.Key Responsibilities:Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.Provide accurate and timely information...

  • Hotel Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Robinsons Land Corporation Full time

    OverviewJoin to apply for the Hotel Associate - Go Hotels Ortigas role at Robinsons Land Corporation.ResponsibilitiesThe Hotel Associate is tasked to ensure that the guests are accorded the highest level of guest care throughout their stay as the Hotel's representative.Essential SkillsGood communication skillsFlexibilityGood interpersonal skillsHighly values...

  • Hotel Manager

    1 week ago

    Pasig, National Capital Region, Philippines Marco Polo Ortigas Manila Full time $104,000 - $130,878 per year

    Job DescriptionThe Hotel Manager oversees the daily operations of Rooms, Kitchen, Restaurants, Bar and Events, Engineering, and Security departments.Reports directly to the General Manager and is responsible for planning and organizing the functions of the departments, ensuring alignment with budget goals, guest service standards, safety protocols, and...

  • Hotel Manager

    1 week ago

    Pasig, National Capital Region, Philippines Marco Polo Ortigas Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionThe Hotel Manager oversees the daily operations of Rooms, Kitchen, Restaurants, Bar and Events, Engineering, and Security departments.Reports directly to the General Manager and is responsible for planning and organizing the functions of the departments, ensuring alignment with budget goals, guest service standards, safety protocols, and...

  • Online Booking Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱250,000 - ₱400,000

    We are seeking a skilled Online Booking Representative to assist with hotel reservations, cancellations, and inquiries via chat and email.Handle customer queries, booking confirmations, and cancellations in a timely manner.Provide accurate information about room availability, pricing, and policies.Maintain high-quality written communication in all...