Customer Experience Specialist

1 day ago


taytay, Philippines Work Services Full time
Company Overview
At Work Services, we strive to provide exceptional customer experiences. Our team is dedicated to ensuring that our clients receive top-notch service.

Job Summary
We are seeking a highly skilled Content Moderator to join our team. As a Content Moderator, you will be responsible for reviewing and moderating online content to ensure it meets our company's standards.

Key Responsibilities
- Review and moderate online content to ensure it meets our company's standards
- Ensure 80% of content review is non-voice and 20% is voice
- Collaborate with the team to resolve any issues or concerns

Required Skills and Qualifications
- Bachelor's degree in any field
- At least six months of experience in the Customer Experience (CX) industry
- Excellent English communication skills
- Strong customer service, problem-solving, and multitasking skills
- Proficient computer skills

Benefits
- Opportunity to work in a dynamic and growing company
- Competitive salary
- Chance to develop your skills and advance your career

Working Conditions
- Willingness to work on shifting schedules
- Job Type: Permanent

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