Customer Service Representative

2 weeks ago


Calamba, Calabarzon, Philippines Neksjob Full time
Job Summary

We are seeking a highly skilled Customer Service Agent to join our team at our Laguna site. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities
  • Answer incoming calls from customers and respond to their inquiries and requests
  • Sort and manage customer inquiries and requests in a timely and efficient manner
  • Develop and maintain accurate files and records
  • Deliver high-quality service to customers in a friendly, confident, and informed manner
Requirements
  • High School or equivalent education
  • At least 6 months of BPO experience
  • Excellent English communication skills
  • Excellent customer service, problem-solving, and multitasking skills
  • Superb computer skills
  • Willingness to work on-site
Why Choose Us?
  • Paid training
  • Competitive salary and allowances
  • Monthly performance incentives
  • Leave credits
  • Insurance coverage
Benefits
  • Career development and advancement opportunities
  • HMO coverage


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