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Retail Operations Manager

1 week ago

Davao City, Davao, Philippines DONBORI CANTEEN Full time
Job Description

As a Retail Operations Manager at DONBORI CANTEEN, you will oversee daily store activities to ensure smooth operations. This includes ensuring the store complies with company policies and procedures.

Sales and Profitability:

  • Develop and implement strategies to meet sales targets and maximize profitability.
  • Monitor sales performance and analyze key metrics to identify areas for improvement.

Customer Service:

  • Ensure customers have a positive shopping experience by addressing complaints and resolving issues.
  • Train staff on providing excellent customer service.

Staff Management:

  • Recruit, hire, train, and supervise store employees.
  • Create schedules, assign tasks, and monitor staff performance.
  • Provide feedback, coaching, and motivation to improve team productivity.