
Delivery Product Owner
1 day ago
ParcelHero is a leading parcel delivery price comparison site, attracting over 5 million visitors annually. With a global presence and a team of remote employees worldwide, we're a forward-thinking company driving innovation in customer care.
We're rolling out a cutting-edge Transport Management Solution (TMS) to centralise orders and ship on carrier accounts using our advanced shipping platform. As a product owner, you'll define the product vision, shape the roadmap, and represent product in engineering meetings to ensure alignment between business goals and technical delivery.
The ideal candidate has experience in sales/marketing with a deep understanding of software development and engineering processes, enabling effective collaboration with tech teams.
Key Responsibilities
- Product Strategy & Vision: Develop and own the overall product vision, strategy, and roadmap, aligned with company objectives and market opportunities.
- Cross-functional Leadership: Act as the bridge between sales, marketing, engineering, and customer support, ensuring product decisions balance commercial and technical needs.
- Engineering Collaboration: Represent product in engineering meetings, working closely with developers to prioritise features, resolve trade-offs, and ensure timely, high-quality delivery.
- Market & Customer Insight: Conduct customer research and competitive analysis to identify opportunities, shape features, and drive adoption.
- Go-to-Market Partnership: Collaborate with marketing and sales teams to ensure successful product launches, positioning, and sales enablement.
- Data-Driven Decision Making: Define KPIs, analyse usage and adoption metrics, and continuously optimise the product based on insights.
- Team Building: Lead a high-performing product team as the function scales.
Requirements
- Fluent English: Strong written and spoken English skills.
- Experience: 5+ years in product management/ownership, preferably within SaaS, eCommerce, logistics, or marketplaces.
- Technical Fluency: Experience working closely with engineering teams; ability to understand software architecture, APIs, and development workflows.
- Commercial Acumen: Background in sales/marketing, with proven ability to align product strategy with revenue growth and customer needs.
- Leadership: Ability to influence, inspire, and build consensus across technical and non-technical stakeholders.
- Execution: Proven track record of delivering complex digital products from concept through to launch and growth.
- Analytical & Strategic: Data-driven mindset with the ability to zoom out on vision while drilling down into detail.
- Communication: Excellent written and verbal communication skills, able to represent product both internally and externally.
- Familiarity with Agile development, product discovery, and roadmap prioritisation frameworks.
- Previous leadership of a product team in a scaling SaaS company.
Benefits
- Fully Remote Role: Enjoy the flexibility of a fully remote work environment.
- Paid Holidays: Receive 15 days of paid holiday time off.
- Regular Team Events: Participate in regular team events and enjoy an inclusive culture.
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