Credit Processing Associate
1 week ago
Job Summary
We are seeking an experienced Credit Processing Associate to join our team at the Firstmac Operations Center in Pasig. As a key member of our credit processing department, you will be responsible for performing a variety of tasks related to the end-to-end processing of loans.
Key Responsibilities
- You will support credit processing activities in various departments including Sales, Credit, Loan Processing, Loan Servicing, Loan Administration, Construction, Discharges, Payment, and Accounts.
- Your primary focus will be on delivering exceptional customer satisfaction through all inbound and outbound contacts.
- You will ensure that all quality issues identified (procedural or technical) are logged and reported for follow-up and resolution.
- You will actively provide feedback and recommendations to improve the process based on your daily observations.
Requirements
- A Bachelor's degree in Finance, Accountancy, Banking, Business Administration, or Management.
- Ability to adapt to schedule changes as per department and business needs.
- Excellent time management skills, attention to detail, and multitasking abilities.
- Willingness to work in Ortigas Center, Pasig.
Benefits and Career Growth
- Market competitive salaries and benefits.
- Weekly and long-term attendance bonuses.
- Performance-based incentives.
- Rice allowance.
- HMO medical benefit for employee and dependent.
- Overtime and holiday pay.
- Paid leaves.
- Career progression and leadership opportunities.
- Work-life balance including hybrid WFH after specified period.
- Structured onboarding program and comprehensive on-the-job training.
- Cutting-edge technology and PCs.
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