Current jobs related to API Developer and ITSM Expert - Manila, National Capital Region - Capgemini Philippines Corp.

  • ITSM Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines RELX Full time

    ACCOUNTABILITIES:Responsible for the implementation and successful adoption of ITSM policies, processes and procedures, ensuring these are agreed with all stakeholders.Responsible for implementing ITSM processes within the ITSM tool.Responsible for maintaining, operating, troubleshooting and continuously improving the ITSM tool, including reporting against...

  • ServiceNow ITSM Expert

    6 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    We are looking for an experienced Technical Consultant – ServiceNow ITSM to join our team. This position requires a deep understanding of IT Service Management concepts and proficiency in working with the Service-now.com platform.The successful candidate will have a solid background in software development and integration, with expertise in web...

  • ITSM Process Owner

    4 weeks ago

    Manila, National Capital Region, Philippines Willis Towers Watson Full time

    The ITSM Service Level Agreement (SLA) and Reporting Analyst is responsible for the requirement gathering, oversight of development, management of communication, maintaining of SLA and reporting definitions and delivery of inputs to Service Governance meetings. This role requires a highly self-motivated independent thinker to look outside the box for...

  • Technical Consultant – ServiceNow ITSM

    3 weeks ago

    Manila, National Capital Region, Philippines Atos Information Technology Inc. Full time

    - Bachelor's degree in computer science or related field- Hands-on design, development, and deployment experience with the Service-now.com platform for 1-3 years (and/or similar ITSM toolsets for 3+ years)- Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance...

  • IT Service Management Expert

    4 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    About the RoleWe are seeking a highly skilled IT Service Management (ITSM) expert to join our team. As an ITSM Specialist, you will play a critical role in ensuring the successful implementation and adoption of ITSM policies, processes, and procedures.Key ResponsibilitiesTo develop and implement ITSM processes within our ITSM tool to enhance efficiency and...

  • ServiceNow ITSM Architect

    3 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Servicenow Technical RequirementsWe require a skilled Servicenow Developer who will work on designing and implementing solutions on the Servicenow Platform.The successful candidate will have experience in Agile Development environment, and SDLC Management.They will be responsible for managing code repository and branching strategy for Servicenow update sets...

  • Senior ITSM Developer

    1 week ago

    Manila, National Capital Region, Philippines White & Case LLP Full time

    What You'll Do:The Senior ITSM Developer will play a critical role in our Technology team at White & Case. They will be responsible for overseeing the Service Management tool development, providing application development, administration, technical support, and maintenance. This includes designing, implementing, monitoring, controlling, and closing all...

  • API Development Expert

    2 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    About the Role:This Integration Developer position involves designing, developing, and implementing integration solutions that meet business requirements.The successful candidate will work closely with cross-functional teams to identify integration opportunities and develop scalable, efficient, and secure integration solutions.Key responsibilities include...

  • API Development Specialist

    2 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Software Engineering RoleWe are seeking a skilled software engineer to fill this position.The ideal candidate will have 3-5 years of experience in software development, with proficiency in programming languages such as Java, Python, or JavaScript.Key Responsibilities:Design and implement APIs, including RESTful and GraphQL APIs.Ensure API security measures,...

  • API Workflow Developer

    1 week ago

    Manila, National Capital Region, Philippines Innovo Full time

    About the JobWe are looking for an exceptional API Workflow Developer to join our team at Innovo Technology Solutions. With a strong track record in delivering high-quality engineering outcomes, we specialize in software testing, DevOps, and automation. The ideal candidate will have hands-on experience with RESTful APIs, API management tools, Swagger, and...

API Developer and ITSM Expert

2 weeks ago

Manila, National Capital Region, Philippines Capgemini Philippines Corp. Full time

About the Role

We are seeking a talented API Developer and ITSM Expert to join our team at Capgemini Philippines Corp. As an expert in designing and implementing robust integration solutions, you will be responsible for leveraging middleware platforms such as MuleSoft, Boomi, WSO2, and Azure to improve operational efficiency.

Key Responsibilities

  • Design, develop, and implement integration solutions using middleware platforms such as MuleSoft, Dell Boomi, WSO2, and Azure Logic Apps or any integration tool using REST/SOAP APIs.
  • Collaborate with cross-functional teams to analyze client requirements and design tailored integration strategies.
  • Experience with ITSM tools such as ServiceNow, Freshdesk, or Zendesk to streamline incident management, service requests, and workflows across systems.
  • Apply ITIL best practices to manage incidents, changes, problems, and configurations within integration and service management solutions.
  • Develop and maintain APIs (REST, SOAP) and ensure effective communication between integrated systems and platforms.
  • Optimize cloud-based integration solutions and ensure high availability, scalability, and performance using cloud platforms like Azure or AWS.
  • Knowledgeable with Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like Bitbucket, Jenkins, GitHub, and other DevOps tools.

Requirements

  • Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).
  • 5+ years of experience in managed services or client support role, or API integration/developer role.
  • Hands-on experience with middleware platforms such as MuleSoft, Dell Boomi, WSO2, or Azure Logic Apps.
  • Expertise in integrating ITSM tools (ServiceNow, Freshdesk, Zendesk) and automating incident management workflows.