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Business Operations Coordinator

7 days ago

Taguig, National Capital Region, Philippines Trinity Outsourcing Solutions Full time
About Trinity Outsourcing Solutions

We are a leading HR partner dedicated to connecting talented professionals with dynamic career opportunities across the world. Our goal is to provide skilled individuals with roles that align with their expertise and support their career advancement.

At Trinity, we foster a supportive and growth-focused environment that enables professionals to unlock their potential and make a lasting impact within innovative companies.

The Role:

We are seeking a proactive and detail-oriented Business Operations Coordinator to remotely support the CEO of an international client. This role will be instrumental in streamlining operations, managing workflows, coordinating sales activities, and maintaining strong client relationships to enhance efficiency and contribute to business growth.

Key Responsibilities
  • Sales & Business Development Support
    • Maintain and update CRM systems to track sales meetings, follow-ups, and interactions.
    • Monitor sales pipelines, identify stalled leads, and remind the CEO when follow-ups are needed.
    • Prepare follow-up emails, proposals, and contracts based on client interactions.
    • Assist in drafting personalized outreach messages to potential leads and partners.
    • Conduct research on prospective clients, competitors, and market trends to support business development efforts.
  • Workflow Management
    • Ensure the CEO stays focused on high-priority tasks by managing requests, handling non-critical communications, and escalating urgent matters.
    • Help optimize the CEO's workload by identifying bottlenecks and suggesting workflow improvements.
    • Keep track of the CEO's commitments, ensuring deadlines are met and nothing falls through the cracks.
    • Draft briefing notes before meetings, summarizing key points, action items, and next steps.
    • Act as a gatekeeper by screening inbound inquiries and determining which require the CEO's attention.
  • Client Relationship Management
    • Act as a liaison between the CEO and existing clients, ensuring seamless communication and relationship-building.
    • Oversee client onboarding, ensuring they receive necessary documents, contracts, and a smooth transition from sales to execution.
    • Follow up on outstanding proposals, contract signings, and client payments.
    • Address client questions or concerns before they escalate, freeing up the CEO's bandwidth.
  • Administrative & Organizational Support
    • Manage the CEO's calendar, scheduling meetings with a clear structure and prioritization.
    • Coordinate travel, event participation, and networking opportunities for the CEO.