Senior Client Growth Strategist

1 day ago


Iloilo City, Western Visayas, Philippines beBeeCustomer Full time $80,000 - $100,000
Senior Customer Success Manager Role Overview

The Senior Customer Success Manager is responsible for leading a portfolio of accounts and driving customer satisfaction and adoption through the creation and implementation of success plans.

Main Responsibilities:
  • Manage key client relationships and establish trust with senior executives in large organizations
  • Create customized success plans to drive business outcomes and maximize customer value
  • Partner with clients to build joint strategies for growth and maintain a deep understanding of their business needs
  • Deliver exceptional customer experiences to support brand promise and facilitate cross-selling and upselling opportunities
Requirements:
  • At least 5 years' experience in customer success or related fields
  • Proven ability to communicate effectively and build strong business relationships
  • Experience in translating customer needs into business requirements
  • Ability to be seen as a trusted advisor to senior leaders


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