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Customer Service Representative

2 weeks ago

Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

Job Overview

Talent Outsourcing Channel Solutions is seeking a dedicated and customer-focused professional to join our team as a Call Center Agent. This role involves providing exceptional support to existing clients, answering customer inquiries, and promoting our products and services.

Key Responsibilities:

  • Provide outstanding customer service to existing clients
  • Answer customer support calls in a timely and professional manner
  • Update client databases whenever necessary
  • Promote other products and services to enhance customer experience

Required Skills and Qualifications:

  • High school diploma or equivalent; additional education or training in customer service is a plus
  • Flexibility to work in rotating shifts, including evenings, weekends, and holidays
  • Amenability to work on-site

Benefits:

  • Competitive salary with high incentives
  • Paid training and development opportunities
  • HMO benefits and government-mandated benefits
  • Paid leaves and additional perks