Senior Systems Architect
2 days ago
Role Overview:
The Senior Systems Administrator/Engineer - Endpoint Management plays a pivotal role in overseeing the configuration, administration, and support of endpoint systems. This position requires extensive technical expertise to analyze existing configurations, deploy updates, and troubleshoot issues while collaborating with global teams to maintain optimal system performance.
Key Responsibilities:
- As the primary point of contact for endpoint management tasks, collaborate with global teams across different sites.
- Evaluate and optimize configurations for tools such as Ivanti, Intune, GPO, and JAMF.
- Determine and implement best practices for endpoint tool administration and support.
- Administer and maintain the health, availability, and functionality of endpoint management tools.
Configuration and Troubleshooting:
- Provide installation, configuration, and extensive troubleshooting for endpoint tools.
- Diagnose and resolve endpoint tool issues, including performing root cause analysis.
- Design and implement software packaging and patching strategies for Windows desktops.
- Manage OS patching and support for Linux and Apple Macintosh users.
Deployment and Automation:
- Assist in Windows desktop OS deployment and automated build processes.
- Design and implement business applications/packages into endpoint management tools.
- Administer software distribution, including Microsoft security updates and standard desktop software.
- Prioritize and coordinate security patch and software testing schedules and distributions.
Collaboration and Reporting:
- Develop partnerships and collaborate with IT teams to ensure smooth endpoint management.
- Regularly create, submit, and present endpoint management reports and dashboards.
- Produce project plans and root cause analysis documents and report progress to management.
- Identify and recommend updates, patches, and upgrades for deployment.
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