Cybersecurity Engineer
5 days ago
We are seeking a highly skilled Network Operations Analyst to join our team at IntroCloud.
This role involves providing Level 2 technical support, resolving complex hardware, software, and network issues, and administering servers, networks, and cloud platforms.
The ideal candidate will have expertise in Windows Server, Active Directory, Microsoft 365, and networking protocols, as well as strong knowledge of virtualization, cybersecurity best practices, and ITIL processes.
A successful Network Operations Analyst will be able to monitor and manage client systems using advanced tools and technologies, and collaborate with global teams to deliver top-tier IT solutions and customer service.
Job Responsibilities:
- Monitor and manage client systems using advanced tools and technologies.
- Provide Level 2 technical support, resolving complex hardware, software, and network issues.
- Administer servers, networks, and cloud platforms.
- Implement and maintain IT security practices, including firewalls, VPNs, and disaster recovery.
- Collaborate with global teams to deliver top-tier IT solutions and customer service.
Benefits:
- A dynamic, collaborative culture with opportunities for growth and innovation.
- Work with cutting-edge technologies and shape the future of cybersecurity.
- Be part of a world-class team trusted by global executives.
Requirements:
- Stable 10Mbps internet connectivity (backup connection recommended).
- Willingness to work in a 24/7 shifting schedule.
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