Department Store Manager

5 days ago


Tarlac City, Central Luzon, Philippines Newstar Shopping Mart Inc. Full time

Job Overview:

Newstar Shopping Mart Inc. is seeking a highly skilled Assistant Store Manager to lead our department store team. As the branch head, you will be responsible for managing and overseeing daily store operations, ensuring excellent customer satisfaction, meeting monthly sales goals, motivating sales teams, creating business strategies, developing promotional materials, training new staff, and demonstrating outstanding leadership and interpersonal skills.

Job Responsibilities:

  • Customer Service: Deliver exceptional service to ensure high levels of customer satisfaction.
  • Sales Team Management: Motivate the sales team to meet sales objectives by training and mentoring staff.
  • Business Strategy: Create business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Staff Management: Hire, train, and oversee new staff.
  • Customer Complaints: Respond to customer complaints and concerns in a professional manner.
  • Health and Safety: Ensure store compliance with health and safety regulations.
  • Marketing: Develop and arrange promotional material and in-store displays.
  • Reporting: Prepare detailed reports on buying trends, customer requirements, and profits.
  • Store Administration: Undertake store administration duties such as managing store budgets and updating financial records.
  • Inventory Management: Monitor inventory levels and order new items.

Required Skills and Qualifications:

  • Education: Bachelor's degree in Business Administration or relevant field preferred.
  • Experience: A minimum of 3 years' experience in a department store or supermarket, ideally in a managerial role.
  • Leadership: Strong leadership and customer management abilities.
  • Customer Service: Customer service-oriented with in-depth knowledge of basic business management processes.
  • Communication: Excellent communication and interpersonal skills.

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