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Training Officer and Development Specialist
1 week ago
At Its Time For Tims Coffee, we are seeking a highly skilled Training Officer and Development Specialist to join our team. As a key member of our operations department, you will be responsible for developing the knowledge and skills of our workforce.
Job Description:In this role, you will provide training, support, guidance, mentoring, and coaching to members of the operations team. Your expertise will be crucial in designing and delivering effective training programs that enhance team performance and productivity.
Key Responsibilities:- Develop and deliver comprehensive training modules and guides for the workforce
- Conduct needs assessments and analyze training gaps to ensure targeted development
- Mentor and coach team members to improve their skills and performance
- Evaluate training effectiveness and make recommendations for improvement
To succeed in this role, you will require strong communication and interpersonal skills, with the ability to influence stakeholders at all levels. You will also need to be proactive, adaptable, and able to work effectively under pressure.
Requirements:We are looking for an experienced professional with a background in training and development. Key requirements include:
- A Graduate degree in Business Management or related field
- Proven experience as an Instructor/Trainer (2-3 years minimum)
- Excellent communication and interpersonal skills
- Strong leadership and development skills
- Proficient in Microsoft Office Suites (Excel, Word, PowerPoint, etc.)