Technical Service Delivery Executive
1 week ago
About the Opportunity
A Technical Service Delivery Executive is required to join our team at Ascendion. The successful candidate will be responsible for leading and managing a team of service delivery specialists, with a strong focus on incident management and customer satisfaction.
Key Responsibilities:
- Lead and manage a team of service delivery specialists to achieve excellent results.
- Develop and implement strategies to enhance incident management processes.
- Collaborate with cross-functional teams to drive efficient incident resolution.
Requirements:
- 10+ years of experience in digital service delivery or incident management.
- Demonstrated leadership skills with the ability to motivate and guide teams.
- Strong analytical and problem-solving skills.
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