Process Improvement Consultant

3 days ago


Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

Manulife Insurance Malaysia is committed to helping people achieve their long-term goals through a wide range of protection and wealth solutions.

We are seeking a highly skilled Process Improvement Consultant to join our Operational Excellence team at MBPS.

In this role, you will be responsible for executing tasks assigned by the project manager, including conducting process discovery and walkthrough sessions, gathering information and data, validating data used for project deliverables, identifying process and performance gaps, quantifying impact of process gaps, developing project deliverables, supporting business process owners in deploying recommendations, and measuring and tracking benefits of OE projects.

As a Process Improvement Consultant, you will also be expected to build good working relationships with project stakeholders, cultivate a continuous improvement culture, and participate in LEAN Six Sigma workshops and other OE trainings.

To succeed in this role, you must have 3 years combined experience in operational management, management of key support functions, and leading process & performance improvement projects in the insurance and/or BPO industry. You should also possess knowledge of BPO or Insurance industry, Contact Center and Back-Office Operations, and be a LEAN Six Sigma Greenbelt Trained professional.

This is an individual contributor role that requires strong communication and interpersonal skills, as well as the ability to work collaboratively with cross-functional teams. If you are a motivated and detail-oriented professional with a passion for operational excellence, we encourage you to apply.



  • Makati City, National Capital Region, Philippines Capex Finance and Investment Corporation Full time

    We are looking for a Process Improvement Consultant to help us optimize our operations at Capex Finance and Investment Corporation. As a consultant, you will work closely with our teams to identify areas for improvement and develop strategies to address them.Your primary goal will be to understand the current state of our operations and identify...


  • Quezon City, National Capital Region, Philippines Cognizant Full time

    About CognizantCognizant is a leading consulting and outsourcing company that provides end-to-end process transformation services to clients across industries.We are committed to helping our clients achieve their business goals by leveraging our expertise in process excellence, lean deployment, and quality improvement.As a Business Transformation Lead, you...


  • Quezon City, National Capital Region, Philippines NightOwl Consulting Full time

    We are seeking an experienced and organized Junior Mortgage Processor to join our team at NightOwl Consulting.Key Responsibilities:Manage a high volume of mortgage applicationsCollaborate with loan officers to ensure seamless processingIdentify and resolve potential issues before they impact clientsDevelop and maintain relationships with clients and internal...


  • Makati City, National Capital Region, Philippines Teemwork Full time

    Job DescriptionKey Responsibilities:Responsible for analyzing and improving business processes to drive efficiency and productivity.Collaborate with cross-functional teams to identify areas for process improvement.Develop and implement process improvements to enhance operational efficiency.


  • Makati City, National Capital Region, Philippines Red Planet Hotels Full time

    Key ResponsibilitiesThe Business Process Specialist at Red Planet Hotels is responsible for ensuring process excellence across the organization.Responsibilities:Develop and implement process improvements, resulting in increased productivity and efficiency.Collaborate with cross-functional teams to ensure seamless process execution.Conduct regular process...


  • Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

    Key Responsibilities:The Process Transformation Consultant will lead the development and implementation of process improvements across the organization. This includes executing project tasks assigned by the project manager, conducting process discovery sessions, gathering information and data, validating information, and developing project deliverables such...


  • Quezon City, National Capital Region, Philippines Sourcefit DR Full time

    Sourcefit DR is seeking a Process Optimization Consultant to help us improve our business processes and enhance operational efficiency. As a member of our team, you will collaborate with various stakeholders to identify areas for improvement and develop strategies for process redesign.Main Responsibilities:Map and assess current business processes and job...


  • Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Company Overview:Manpower Core Group Inc. is a leading provider of human resources solutions. We are committed to helping our clients achieve their business goals through innovative recruitment strategies and employee development programs.Job Description:We are seeking an experienced digital transformation consultant to join our team. The successful...


  • Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    Are you an outcome-oriented problem solver with a passion for driving transformation initiatives? Do you thrive on designing CRM solutions, optimizing sales and marketing strategies, and working with global clients across industries? We are seeking a CRM Process Consultant to join a dynamic team dedicated to delivering transformation solutions that drive...


  • Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time

    Our Ideal Candidate:We are seeking a highly skilled and experienced professional who can analyze business needs and translate requirements into documentation for system development. The ideal candidate will have:A minimum of 5 years'+ experience in a similar and/or technology industryAt least 3 years of working experience as a business or systems analystA...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech is seeking a highly skilled Business Process Analysis Consultant to support our business operations.Job DescriptionThe ideal candidate will have experience in business process analysis, project management, and stakeholder engagement. They will be responsible for analyzing business needs, identifying solutions, and implementing process...


  • Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

    Are you looking for a role that combines process improvement with business transformation? Do you want to work for a leading financial services provider that prioritizes customer satisfaction?If so, consider joining our team as an Operational Excellence Consultant! In this position, you'll drive business growth through data-driven insights, process...


  • Quezon City, National Capital Region, Philippines UERMMMC Full time

    Job DescriptionUERMMMC is seeking an experienced IT Process Improvement Manager to join our team. In this role, you will lead process improvement initiatives across the organization, driving business growth and improvement through efficient and effective processes.The ideal candidate will have a strong background in IT process improvement, change management,...


  • Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Are you a motivated and detail-oriented individual with a passion for process improvement? Do you have a strong background in business analysis and data analysis, with experience working in a BPO setting? If so, we want to hear from you! We are seeking a talented Process Improvement Expert to join our team and help us drive business growth through process...


  • Quezon City, National Capital Region, Philippines National Grid Corporation of the Philippines Full time

    Process Improvement SpecialistWe are seeking a Process Improvement Specialist to join our team at National Grid Corporation of the Philippines.The successful candidate will be responsible for identifying areas for improvement in operational processes between the System Operator and Market Operator, and implementing changes to increase efficiency and...


  • Quezon City, National Capital Region, Philippines White Cloak Technologies, Inc. Full time

    About the Role:We are seeking an experienced IT Process Improvement Specialist to join our team at White Cloak Technologies, Inc. In this role, you will be responsible for analyzing and improving business processes to increase efficiency and productivity.The successful candidate will have a strong understanding of business analysis methodologies and best...


  • Quezon City, National Capital Region, Philippines Max's Restaurant Full time

    About Max's RestaurantAs a leading restaurant chain in the Philippines, Max's Restaurant has built a reputation for serving high-quality food and exceptional service.We take pride in our 80-year history and strive to innovate while preserving our cultural heritage.Our team is dedicated to delivering unforgettable dining experiences and exceeding guest...


  • Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is hiring a talented Scrum Master to drive our agile transformation initiative. As a key member of our team, you will be responsible for implementing and maintaining our agile framework, ensuring effective stakeholder management, and driving business value through process improvements.Key responsibilities...


  • Makati City, National Capital Region, Philippines SLI Consulting Full time

    About UsWe are looking for a Process Improvement Specialist to join our team at SLI Consulting.Responsibilities:Full-time employment in the BGC areaProject-based setup with renewable contract termsDay shift working hoursQualifications:Holder of a bachelor's degreeMinimum of 3 years as Business Systems AnalystStrong analytical/problem solving experience to...


  • Quezon City, National Capital Region, Philippines TapTalent Full time

    About the RoleAt TapTalent, we are seeking an experienced Process Improvement Manager to drive operational excellence across our SEA operations. This is a unique opportunity for a results-driven professional to enhance our processes and lead cross-functional teams in driving continuous improvement.The ideal candidate will have a strong background in...