Technical Support Specialist

1 day ago


Las Piñas, National Capital Region, Philippines beBeeSupport Full time $80,000 - $150,000

We're seeking a highly skilled Technical Support Advocate to join our fast-paced team. This role is ideal for an individual who excels in technical troubleshooting, feature explanation, and best practice guidance.

Key Responsibilities
  • Provide hands-on technical support via phone, email, and chat
  • Respond promptly to inquiries in line with SLAs
  • Diagnose and resolve technical issues efficiently
  • Escalate complex issues appropriately
  • Stay updated with evolving technologies and process changes
  • Participate in training to enhance skills
  • Share knowledge with the team and assist in onboarding new members
  • Deeply understand our products and services
Requirements
  • At least 3 years of technical support experience, supporting customers via email and chat
  • Basic knowledge of web and mobile applications
  • Experience with SaaS products
  • A passion for creating exceptional customer experiences
  • Ability to thrive in a dynamic environment
  • Metrics-driven with high-volume interaction handling skills
  • Strong conflict resolution and communication skills
  • Creative problem-solving abilities
  • Good judgment and empathy
  • Proactive with minimal supervision
Benefits

We offer a comprehensive benefits package, including private health insurance, paid time off, and training & development opportunities.

What We Offer

Our team is passionate about delivering top-notch client satisfaction. If you're looking for a challenging and rewarding role, we encourage you to apply.



  • Las Piñas, National Capital Region, Philippines beBeeSupport Full time ₱206,400 - ₱246,000

    About the RoleThis is an exciting opportunity to work as a Technical Support Specialist.We are seeking a highly motivated individual who possesses excellent communication, analytical, and problem-solving skills.Key ResponsibilitiesResponding to customer inquiries via phone, email, and chat in a professional and timely mannerProviding technical support and...


  • Las Piñas, National Capital Region, Philippines beBeeSupport Full time $60,000 - $100,000

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. This individual will provide exceptional technical support to our customers, resolving complex issues and ensuring high-quality service delivery.The successful candidate will be responsible for troubleshooting technical problems, escalating issues to senior teams,...


  • Las Piñas, National Capital Region, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support department, you will be responsible for providing top-notch customer service and resolving technical issues for our clients.The ideal candidate will possess excellent communication skills, both written and...


  • Las Piñas, National Capital Region, Philippines beBeesupport Part time $6,000 - $6,500

    Technical Support SpecialistWe are seeking a highly skilled technical support specialist to provide expert-level support for clients with Microsoft Admin Portals, VOIP systems, and Windows-based environments.This is a part-time role that offers flexible working hours. You will be required to work from home and have a reliable internet connection.About the...


  • Las Piñas, National Capital Region, Philippines beBeeTechnical Full time $60,000 - $80,000

    Job DescriptionThe role of Technical Support Specialist plays a pivotal part in ensuring learners have a seamless experience across various platforms.You will be responsible for troubleshooting technical issues, guiding learners through foundational learning materials, and providing support in key areas such as networking, Linux, and Windows systems.Provide...


  • Las Piñas, National Capital Region, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Technical Support SpecialistWe are seeking highly motivated and dedicated individuals to provide first-level technical support to customers via various communication channels.Maintenance and repair of computer hardware, software, and connectivity issues are key responsibilities. This includes guiding customers through step-by-step solutions to resolve their...


  • Las Piñas, National Capital Region, Philippines beBeeSupport Full time ₱100,000 - ₱120,000

    Job DescriptionWe are seeking a skilled and customer-focused individual to join our team as a Technical Support Specialist. In this role, you will be responsible for providing technical assistance and troubleshooting support to clients across various industries.You will respond to technical inquiries, resolve issues related to hardware, software, and...


  • Las Piñas, National Capital Region, Philippines beBeeTechnical Full time ₱3,000,000 - ₱5,000,000

    Job Title: Technical Support SpecialistAbout the RoleWe are seeking an accomplished technical support specialist to join our team. As a key member of our sales operations team, you will be responsible for ensuring that all marketing funnels and sales systems are functioning correctly from a technical standpoint.Main ResponsibilitiesSupport the success of our...


  • Las Piñas, National Capital Region, Philippines beBeeTechnical Full time $30,000 - $50,000

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for ensuring the security, stability, and efficiency of our IT infrastructure by managing systems, networks, and user access, providing timely technical support, and implementing best practices to enable...


  • Las Piñas, National Capital Region, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000

    Job OpportunityWe are seeking highly skilled technical support specialists to provide assistance and troubleshoot issues for various clients across different industries.Key Responsibilities:Respond to inbound technical requests via phone, chat, or email.Diagnose and resolve hardware, software, and network problems.Guide customers through step-by-step...