Next Gen Shared Services Director

We are currently seeking an experienced BPO professional to join our team as a BPO Operations Lead. In this role, you will be responsible for driving 'Next Gen' Shared Services Quality Organization by consistently raising the bar on service-delivery standards.

Are you looking for a career that opens up endless possibilities? BE PART OF OUR AIA NEXT GEN ADVISORSQualify for a MONTHLY FINANCING PAYOUT on top of your commissions.As an AIA NEXT GEN ADVISOR, this allows you to work on flexitime with a simplified structured work week. Your skills are also developed through world-class training, which rewards you with...

About the RoleWe are seeking a highly skilled Process Improvement Manager to join our team at Gratitude Philippines. In this role, you will be responsible for delivering exceptional quality services by consistently raising the bar on service-delivery standards.Your primary focus will be on driving audit compliance, conducting robust root cause analysis, and...

Qualifications:•5 years BPO experience•At least 2 years working with QualityOther details :Primary Duties and Responsibilities Deliver 'Next Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards and enable low-risk and zero-surprises BAUDrive and conduct audit compliance, robust root cause, remediation...

Job DescriptionWe are seeking a highly experienced Senior Quality Operations Lead to join our team at Visage Executive Search. As a key member of our organization, you will be responsible for driving service-delivery standards and enabling low-risk and zero-surprises business operations.About the RoleDeliver 'Next Gen' Shared Services Quality Organization by...

About the RoleWe are seeking a seasoned Senior Operations Quality Manager to join our team at Gratitude Philippines. In this role, you will be responsible for delivering exceptional quality services by consistently raising the bar on service-delivery standards.Your primary focus will be on driving audit compliance, conducting robust root cause analysis, and...

Qualifications5 years BPO experienceAt least 2 years working with QualityOther DetailsPrimary Duties and Responsibilities:Deliver 'Next Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards and enable low-risk and zero-surprises BAU.Drive and conduct audit compliance, robust root cause, remediation plans,...

Job title: Assistant Manager - Transformational QualityAccount: HealthcareWork setup: Onsite in Iloilo 2 Techno (ILO 2 TECHNOQualifications:•5 years BPO experience•At least 2 years working with QualityOther details :Primary Duties and Responsibilities Deliver 'Next Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on...

About the roleAs a Collections Specialist at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.', you will play a crucial role in the company's customer service and collections operations. This full-time position is based in Iloilo City, Iloilo, where you will be responsible for proactively managing customer accounts and ensuring timely payment of outstanding...

Job title: Assistant Manager - Transformational QualityAccount: HealthcareWork setup: Onsite in Iloilo 2 TechnoQualifications5 years BPO experienceAt least 2 years working with QualityOther DetailsPrimary Duties and Responsibilities:Deliver 'Next Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards and...

Key skillsBPO Healthcare.Healthcare accountQualityAssistant managerBPOJob title: Assistant Manager - Transformational QualityAccount: HealthcareWork setup: Onsite in Iloilo CitySalary: 35,000 - 50,000Start date: ASAPQualifications:•5 years BPO experience•At least 2 years working with QualityOther details :Primary Duties and Responsibilities Deliver 'Next...

Company OverviewVisage Executive Search is a leading recruitment agency specializing in placing top talent in various industries. Our expertise lies in matching exceptional professionals with companies seeking to drive growth and excellence.Salary and BenefitsWe offer a competitive salary package, comprehensive benefits, and opportunities for professional...

As a Branch Service Director at BIGMAK BURGER, LEGANES BRANCH, you will be responsible for leading and managing a team of staff to deliver exceptional customer service and high-quality products. This role requires a strong focus on customer satisfaction, staff development, and operational excellence.Main Accountabilities:Customer Satisfaction: Ensure...

About the RoleOverview of the PositionThis role plays a crucial part in customer service and collections operations at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.The successful candidate will be responsible for proactively managing customer accounts to ensure timely payment of outstanding debts.

Job Title: Financial Credit AdvisorCompany Overview:REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. is a leading provider of shared services solutions.Job Description:Minimize financial risk to the organization by assessing and advising on creditworthiness of prospective and existing customers.Investigate credit applications and approve applications within...

Client Profile: This company provides IT and data services to numerous internationalcompanies across the globe. To provide end customers with helpful answers, this organizationcurrently oversees the most advanced AI and chatbot systems.Position: Gen AI Writer (Open for Fresh Graduate)Company Industry: IT CompanyLocation: CebuSalary Offer: Php20,000 -...

Job OverviewWe are seeking a highly skilled Salesforce Data Steward to join our team at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. As a key member of our data governance team, you will play a crucial role in ensuring the accuracy and integrity of our Salesforce datasets.

Job SummaryThis role is responsible for attracting top talent to REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. Key tasks include generating leads, conducting phone screenings, coordinating job fairs, analyzing reports and data, and performing other ad-hoc tasks assigned by the Sourcing Supervisor.QualificationsCandidate must possess at least a...

We are seeking a results-driven Professional Services Director for Complex RCM to lead a specialized team focused on resolving complex revenue cycle management (RCM) challenges.This role is pivotal in ensuring seamless RCM operations by effectively managing complex client issues, implementing process enhancements, and improving overall client...

Job OverviewThe Operations Team Lead is responsible for overseeing the day-to-day operations of the Customer Service team. This includes leading, recruiting, training, and developing the team, as well as working closely with customers to resolve issues.ResponsibilitiesTo take ownership of customer issues and work across functions to follow through to...