Customer Service Representative

2 months ago


Quezon City, National Capital Region, Philippines Work Services Full time

We are seeking a highly skilled Customer Service Representative to join our team at Work Services.

About the Role

This is an exciting opportunity for a motivated and customer-focused individual to take on a key role in converting customers into passionate advocates for our brand.

The ideal candidate will have at least six months of experience in call center environments, with a proven track record of delivering exceptional customer service and resolving issues efficiently.

A strong background in account management is also beneficial, as well as excellent verbal and written communication skills.

As a key member of our team, you will be expected to work onsite and start ASAP, with flexibility and adaptability being essential qualities for success.

Key Responsibilities
  • Deliver outstanding customer service via phone, email, or other channels to drive customer satisfaction and loyalty
  • Proactively resolve complex customer issues through effective problem-solving and negotiation skills
  • Maintain accurate records of customer interactions and issue resolutions

What We Offer:

  • A competitive salary package up to $26,500 per year
  • Opportunities for career growth and professional development within a dynamic and supportive team environment
  • A chance to make a meaningful impact on customer experiences and contribute to the company's mission and vision
Requirements

To succeed in this role, you will need:

  • At least 6 months of experience in a call center environment
  • Strong communication and interpersonal skills
  • Ability to work effectively under pressure and prioritize tasks efficiently

Please note that we are committed to providing a positive and inclusive work environment, and all applicants must meet our minimum requirements and standards.



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