Travel Industry Subject Matter Expert
4 days ago
Company Overview
BEST CAREERS AND OPPORTUNITIES is a reputable organization dedicated to providing exceptional opportunities for individuals seeking rewarding careers.
Salary
The estimated salary for this position ranges from $18,000 to $25,000 per annum, depending on experience and qualifications.
Job Description
We are seeking a highly skilled Travel Industry Subject Matter Expert to join our team. The ideal candidate will possess excellent knowledge of the travel industry, with expertise in reservations, ticketing, redemption, products, and services.
Responsibilities:
- Handle all queries related to reservations, ticketing, redemption, products, and services.
- Equipped to handle complaints and grievances, special handling, flight disruptions, booking changes, refunds, etc.
Required Skills and Qualifications:
- Graduates or undergraduates with at least 2 years of completion in college and the ability to produce a transcript of records.
- High school graduates with at least 6 months of SME/QA experience.
- If no SME experience, minimum of 5 years of BPO experience in a travel account.
- Flexible to work in a 24X7 environment.
- Willing to work onsite.
Benefits:
- A competitive salary range.
- Opportunities for career growth and development.
Others:
Please send your full name, job title you are applying for, and active email address to us. You can also send a message to our Facebook page.
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