Customer Service Representative

3 weeks ago


Bridgetowne Quezon, Philippines Metacom Full time
Customer Service Representative

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Metacom. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various communication channels.

Key Responsibilities:
  • Provide top-notch customer service via phone, email, and chat
  • Resolve customer inquiries and issues in a timely and professional manner
  • Assist customers in navigating our products and services
Needed Qualifications:
  • Lateral or 2nd-year College Undergraduate degree
  • Above-average English communication skills
  • Good interpersonal and problem-solving skills
Perks You'll Enjoy:
  • Competitive 18k basic pay + 1k flex fund allowance
  • 20% Night differential
  • HMO coverage for employees upon Day 1 and HMO dependent upon certification
  • Life and Accident Insurance
  • Annual increase based on performance
  • 13th and 14th-month Pay
  • Government Mandated Benefits

At Metacom, we value our employees and offer a supportive and dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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