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Mortgage Support Specialist

1 week ago

Manila, National Capital Region, Philippines BC Solutions (Philippines) Inc. Full time

About BC Invest

BC Invest is a diversified financial services group and non-bank mortgage lender, offering a combination of personal and financial services.

The Company specializes in domestic mortgages to Australian resident borrowers for properties in Australia and non-resident mortgages for properties in Australia and the UK.

The Role
A Mortgage Consultant plays a vital administrative role, providing support to our sales team and ensuring smooth operations within our mortgage department.

Key Responsibilities:

  • Collaborate with mortgage advisors and sales team to facilitate loan applications
  • Collect and review documentation from clients, ensuring accuracy and compliance
  • Coordinate with lenders, solicitors, and stakeholders to process loan applications
  • Maintain records of client interactions and loan progress
  • Provide excellent customer service and respond to inquiries
  • Assist with scheduling appointments and managing calendars
  • Stay updated on industry regulations and lending policies
  • Collaborate with internal departments to streamline processes

Requirements:

  • Previous experience in an international mortgage-related role or financial services industry
  • Strong organizational skills and attention to detail
  • Excellent interpersonal and communication skills
  • Proficient computer skills, including MS Office suite
  • Knowledge of Australian mortgage regulations and lending practices
  • A customer-centric mindset and willingness to work onsite