
Linguistic Quality Professional
23 hours ago
This role combines linguistic expertise, quality management, and client collaboration to drive outcomes. As the primary linguist, you will design, test, and refine rating frameworks to ensure high-quality results.
Main Responsibilities
- Translate client objectives into actionable rating guidelines.
- Evaluate guidelines for linguistic rigor and client business needs balance.
- Collaborate with clients during pilot phases to refine guidelines based on test outcomes.
- Create and manage initial test sets to validate guidelines.
- Analyze rater performance, identify error patterns, and adjust standards accordingly.
- Partner with data scientists to ensure pilots are measurable and data-backed.
- Maintain quality standards by reviewing rater performance and providing feedback.
- Develop and deliver training sessions for raters, explaining complex linguistic or evaluative concepts.
- Monitor rater consistency and provide structured feedback to enhance quality.
- Represent the linguistic quality perspective in client meetings to ensure alignment.
- Work closely with program managers (client-facing coordination) and data scientists (insights/metrics support).
Requirements
We seek a candidate with:
- Expertise in semantics, pragmatics, discourse, and applied linguistic analysis.
- Demonstrated ability to develop and refine annotation/rating guidelines.
- Proficiency in Google Sheets (advanced formulas, data validation, quality tracking).
- Experience delivering rater training, coaching, and feedback.
- Strong analytical skills and ability to connect linguistic quality with operational or client outcomes.
Benefits
This role offers direct client exposure while maintaining a hands-on, specialist position. It is a remote opportunity with growth potential as the program scales.
About This Role
This is a unique opportunity for a skilled linguist to take ownership of our linguistic quality processes. If you have experience in linguistics, applied linguistics, or annotation/evaluation programs, we encourage you to apply.
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