Performance Metrics Analyst
2 weeks ago
The Quality Assurance and Compliance Officer will coordinate and facilitate calibration/training sessions, publish quality trends, and conduct quality monitoring and coaching. This role requires producing quality reports and dashboards on a weekly, monthly, and quarterly basis and driving First Contact Resolution and QA initiatives within and outside the CAO department.
-
Performance Metrics Analyst
4 days ago
Makati City, National Capital Region, Philippines beBee Careers Full timeWe are seeking a highly skilled Performance Metrics Analyst to join our team. As a key member of the organization, you will be responsible for building and maintaining dashboards and performance metrics that support key business decisions.Key Responsibilities:Built and maintained complex data models to analyze customer behavior and preferences.Developed and...
-
Operations Metrics Analyst
4 days ago
Makati City, National Capital Region, Philippines beBee Careers Full timeThe role of the Operations Metrics Analyst involves taking the lead on overall metrics and data management. This includes monitoring each value stream's performance against their target service level agreements (SLAs) on a regular basis using database tools and other software essential for data analysis and reports generation.The individual will act as an...
-
Performance Metrics Analyst
2 days ago
Quezon City, National Capital Region, Philippines beBee Careers Full timeKey ResponsibilitiesThe ideal candidate will possess a strong analytical mindset and attention to detail, with excellent communication and problem-solving skills.Main AccountabilitiesMonitor daily workload and productivity metrics to identify areas of improvement.Participate in performance reviews and self-assessments to ensure alignment with team goals.Set...
-
Performance Metrics Coordinator
4 days ago
Makati City, National Capital Region, Philippines beBee Careers Full timeThe Performance Metrics Coordinator is responsible for monitoring each value stream's performance against their target SLAs on a regular basis. This involves using database tools and other software essential for data analysis and reports generation.The coordinator will develop and maintain reports and dashboards for operations metrics, both locally and...
-
Digital Performance Analyst
2 days ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeAbout the OpportunityThis is an exciting opportunity to join our team as a Digital Performance Analyst. In this role, you will work closely with our Digital Systems Insights & Analytics Leader to drive digital growth and improve customer engagement.Responsibilities:Data AnalysisAnalyze customer data to identify trends and opportunities for...
-
Sales Performance Analyst
2 days ago
Caloocan City, National Capital Region, Philippines beBee Careers Full timeSales Performance AnalysisAs a Sales Performance Analyst, you will be responsible for analyzing sales data to generate reports and provide valuable insights to help the sales team make informed decisions.Your role will involve tracking key sales metrics, identifying trends, and collaborating with various departments to optimize sales strategies and...
-
Performance Metrics Manager
2 weeks ago
Makati City, National Capital Region, Philippines Security Bank Corporation Full timeSecurity Bank Corporation is one of the Philippines' best capitalized private domestic universal banks.About UsEstablished in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.We're recognized as an Employer of Choice in Philippine banking by...
-
Web Performance Analyst
14 hours ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeJob Description:We are seeking an experienced Ecommerce Analyst & Webmaster to join our team. As a key member of our digital marketing department, you will play a crucial role in ensuring the smooth operation and optimal performance of our website.Key Responsibilities:Monitor website performance, including site speed, uptime, and functionality.Identify and...
-
Performance Metrics Analyst
4 days ago
Makati City, National Capital Region, Philippines beBee Careers Full timeThis role requires strong analytical and problem-solving skills.Business Insights and StrategyAnalyze market trends and competitor activityDevelop and implement business strategies to drive growthMonitor and evaluate project performanceProvide recommendations to senior managementBenefitsProfessional development opportunitiesCompetitive salary and benefits...
-
Performance Metrics Coordinator
4 days ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeRole SummaryWe are seeking an experienced Assistant Quality Assurance Manager to join our team. As a key member of our organization, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure they meet our high standards. Key responsibilities include documenting quality issues and performance measures for management...