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Account Management Specialist
2 weeks ago
We are seeking a skilled Account Management Specialist to join our team at Skyrocket Studios Global. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and developing strategic plans to drive sales and revenue.
Key Responsibilities:- Relationship Building & Account Management:
- Develop and nurture long-term, strategic relationships with both new and existing clients.
- Act as the primary point of contact, ensuring smooth communication between clients and internal teams.
- Use a consultative approach to identify clients' business goals and provide value-added services that drive results.
- Proactively engage clients through regular communication to address their needs before they arise.
- Leverage strong relationships to generate client referrals and uncover new business opportunities.
- Oversee contract renewals and negotiations, ensuring high client satisfaction and retention.
- Facilitate regular client feedback sessions to measure satisfaction and improve service quality.
- Provide strategic insights for marketing campaigns based on your close interactions with clients.
- Sales Strategy:
- Develop and implement effective sales strategies to drive revenue growth, including upselling and cross-selling initiatives.
- Conduct thorough assessments of client needs and provide tailored recommendations to drive sales and revenue.
Requirements:
- Outstanding interpersonal and relationship-building skills.
- Analytical mindset with a focus on data-driven decisions.
- Excellent verbal and written communication skills, with experience presenting to clients.
- Proficiency with digital collaboration tools like Google Drive and ClickUp.
- Strong organizational and multitasking abilities.
- Entrepreneurial spirit with a proactive approach to problem-solving.
- Passionate about delivering exceptional client experiences.
- Familiarity with digital marketing, advertising, creative, or technology industries is a plus.
- Proficiency in Google Suite, especially Google Sheets for reporting and analysis.