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Financial Operations Professional

2 weeks ago

Quezon City, National Capital Region, Philippines Avature Full time
Job Description

The Financial Operations Professional will work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.

Your responsibilities will include responding to external and internal customer requests via phone and email in a fast-paced, highly complex environment, and independently collecting past due invoices by contacting customers via phone, email, or portal.

You will also reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.

This role requires excellent verbal and written communication skills, and technical expertise in accounting software such as SAP/CRM. You must have at least 2 years of accumulated experience in hard core collections preferably business to business collections (B2B), and be self-motivated, work independently with minimum supervision, and be an effective team player.