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Front Office Operations Manager

3 weeks ago

Paranaque City, Calabarzon, Philippines EM Grand Spa Full time

Job Overview:

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The Front Office Operations Manager will play a key role in ensuring the smooth operation of the front desk and reception areas at EM Grand Spa. This is an exciting opportunity for an experienced leader to join our team and drive customer satisfaction.

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Main Responsibilities:

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  • Supervise and coordinate front office activities, ensuring efficient and effective service delivery">
  • Develop and implement procedures to improve customer satisfaction and loyalty">
  • Collaborate with other departments to ensure seamless service delivery">
  • Maintain accurate records and reports, as required">
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Requirements:

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To be successful in this role, you will need:

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  • Proven leadership and management experience in a similar role">
  • Excellent communication and interpersonal skills">
  • Able to work well under pressure and manage multiple priorities">
  • Strong analytical and problem-solving skills">
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About Us:

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EM Grand Spa is a leading provider of spa services, committed to delivering exceptional customer experiences. We offer a dynamic and supportive work environment, with opportunities for career growth and development.

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Benefits:

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We offer a competitive salary and benefits package, including:

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  • ">
  • Ongoing training and development opportunities">
  • A supportive and collaborative work environment">
  • Opportunities for career advancement">
  • A fun and dynamic workplace culture">