CRM Business Systems Analyst 2

2 weeks ago


Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

As a Business Analyst II, Customer Relationship Management with Emerson Electric (Asia) Limited - ROHQ, you will play a pivotal role in driving innovative thinking and bold transformations. The company's 130+ years of history have been marked by achievements and challenges that have shaped its growth into the organization it is today.

You will be responsible for providing data analysis and CRM system enhancement support for Asia Pacific, Middle East, and Africa organizations. This involves collaborating with versatile individuals across the organization to gain knowledge and expertise, ultimately becoming instrumental in achieving the success of the CRM program.

Your role will contribute significantly to driving growth platforms and supporting operational pillars while striving for long-term value creation. In this capacity, you will work with the project manager in planning and implementing CRM-related projects, providing business analysis, and ensuring project completion monitoring.

Key Responsibilities:
  • Work closely with stakeholders to define and refine requirements for CRM-related projects.
  • Provide functional and integration testing, training, implementation, end-user rollout, and post-go-live support.
  • Maintain databases and perform other operational and administrative activities as required.
  • Develop and deliver training programs to ensure effective utilization of CRM systems.
Requirements:

To succeed in this role, you will require a Bachelor's degree in Business Administration, Business Analytics, or a related field, along with 3 years of relevant experience in the Business Analysis field. Proficiency in Oracle Sales Cloud or similar systems is also essential, as well as experience with Microsoft Office tools and SAFe Agile methodology.

A strong drive for results, enthusiasm for problem-solving, and ability to communicate effectively are vital qualities for this position. You will be part of a team that values diversity, inclusion, and employee growth, offering market-competitive pay, comprehensive benefits, and opportunities for career development.



  • Manila, National Capital Region, Philippines Security Bank Corporation Full time

    What We're Looking ForWe are seeking a highly skilled Business Analyst - CRM to join our team. The ideal candidate will have a Bachelor's degree in any related field and at least 2 years of relevant experience preferably within Banking and Financial/FinTech industry specializing in customer service module.Must be a Bachelor's degree holder in any related...


  • Manila, National Capital Region, Philippines Security Bank Corporation Full time

    Job DescriptionThe primary objective of this role is to optimize bank processes and customer experience within the CRM context. As an Analyst, you will lead initiatives within the larger CRM project in coordination with internal business units and the vendor.Identify service/process-enhancements to be implemented in-system and prioritize based on urgency and...


  • Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

    Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Business Analyst II, Customer Relationship Management, you will be responsible for providing data analysis and CRM system enhancement support for the Asia...


  • Manila, National Capital Region, Philippines Yempo - Your Employees Offshore Full time

    We have an exciting opportunity for a Business Analyst – D365 CRM to work dayshifts. Work from home or office-based—you chooseBenefits:• Highly competitive salary – paid weekly• HMO enrollment on commencement• Additional HMO dependents added each year of service• 20 vacation days per year; 7 sick days• Annual performance bonuses and...


  • Manila, National Capital Region, Philippines Your Employee Offshore ( Yempo ) Inc. Full time

    We have an exciting opportunity for a Business Analyst – D365 CRM to work dayshifts. Work from home or office based—you chooseWhen you join Yempo, you'll receive the following fantastic benefits:Highly competitive salary – paid weeklyHMO enrollment on commencementAdditional HMO dependents added each year of service20 vacation days per year; 7 sick...


  • Manila, National Capital Region, Philippines Security Bank Corporation Full time

    As a CRM Sales and Marketing Analyst, you will focus on optimizing the bank processes and customer experience in the CRM context. You are expected to lead initiatives within the larger CRM project as project manager in coordination with internal business units and the vendor. You will be able to identify service/process enhancements to be implemented...


  • Manila, National Capital Region, Philippines Security Bank Corporation Full time

    About the RoleThis position is responsible for driving process improvements across business units and CRM modules. As a Business Analyst - CRM, you will focus on optimizing bank processes and customer experience within the CRM context.Must have knowledge of basic bank processes and bank system integrations in CRM systems.Should be able to drive process...


  • Manila, National Capital Region, Philippines Security Bank Corporation Full time

    At Security Bank Corporation, we're looking for a skilled CRM Sales and Marketing Analyst to join our team. As a CRM Sales and Marketing Analyst, you will be responsible for optimizing bank processes and customer experience in the CRM context.You will lead initiatives within the larger CRM project as project manager in coordination with internal business...


  • Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

    We are seeking a highly motivated and experienced Business Analyst II, Customer Relationship Management to join our team at Emerson Electric (Asia) Limited - ROHQ. As a Business Analyst, you will play a critical role in driving business growth and improving customer relationships through effective CRM system management.Your primary responsibilities will...


  • Manila, National Capital Region, Philippines Security Bank Corporation Full time

    As a CRM Sales and Marketing Analyst at Security Bank Corporation, you will play a critical role in driving process improvements across business units and CRM modules. You will have the opportunity to work closely with stakeholders to understand their business requirements and translate them into leads management process in the CRM system.About the RoleWe...


  • Manila, National Capital Region, Philippines Primover Consultancy Services, Inc. Full time

    We are handling government clients for this position.The RoleSystem Design & Development:Collaborate with development teams to design solutions that meet business requirements.Develop detailed system specifications and models (e.g., UML diagrams, process flows).Ensure technical design aligns with business objectives and user requirements.Project...


  • Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

    Emerson Electric (Asia) Limited - ROHQ is seeking an experienced Business Analyst II, Customer Relationship Management to join its team. As a member of our organization, you will have the opportunity to make a meaningful impact on our operations and contribute to the company's continued success.In this role, you will be responsible for analyzing data and...


  • Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time

    Job Title: Business Development Data AnalystWe are seeking a highly skilled Business Development Data Analyst to join our team at HGS Offshore Staffing Solutions. The ideal candidate will be responsible for building and maintaining accurate and high-quality customer contact databases.The successful candidate will work closely with the Business Development...


  • Manila, National Capital Region, Philippines Salmon Full time

    Salmon is a dynamic company that thrives on challenges and opportunities for growth.We are looking for a skilled Business/System Analyst to join our team, who can work closely with stakeholders to gather and analyze business and technical requirements for core banking projects.Responsibilities:Gather and analyze business and technical requirements for core...


  • Manila, National Capital Region, Philippines Emapta Full time

    About the JobThis is an exciting opportunity to join a fast-paced and dynamic team as a Salesforce Administrator. In this role, you will be responsible for managing CRM systems, maintaining data integrity, generating reports, troubleshooting tools, and training users.Key Responsibilities:Serve as the first point of contact for troubleshooting CRM and sales...


  • Manila, National Capital Region, Philippines Brunt Work Full time

    This is a remote position.Work Schedule: Monday - Friday 9AM-6PM UK Time with 1-hour unpaid breakRole DescriptionWe are seeking a Business Systems Analyst to join the team in London, reporting into the Head of Finance.Your main role will be to help develop and maintain all systems that underpin the company's global operations. You will be expected to...


  • Manila, National Capital Region, Philippines Melco Resorts Leisure (PHP) Corporation Full time

    Job OverviewMelco Resorts Leisure (PHP) Corporation is seeking a highly skilled Senior Analyst, ERP Systems to provide system support to business users on ERP application systems.The ideal candidate will have at least 5 years of relevant experience as Business Analyst/Consultant/User with at least 1-year cycle of ERP implementation and excellent analytical...


  • Manila, National Capital Region, Philippines Ascendion Full time

    About the RoleWe are seeking an experienced IT Business/Systems Analyst to join our dynamic team at Ascendion. In this full-time position, you will play a pivotal role in analyzing and improving business processes within the banking and finance sector. Based in Metro Manila, you will collaborate closely with cross-functional teams to identify opportunities...

  • Software Engineer

    2 weeks ago


    Manila, National Capital Region, Philippines CRM Online Philippines Branch Full time

    About CRM Online Australia Pty LtdCRM Online is a leading CRM and enterprise integration consultancy providing expertise in CRM, integration, Field Service Management and Marketing Automation. CRM Online has been providing CRM and integration services to Australian and International clients since 2006, and has been recognized with a number of Australian...


  • Manila, National Capital Region, Philippines RUSTAN COMMERCIAL CORPORATION Full time

    We are seeking a talented CRM Junior Data Analyst to join our team at RUSTAN COMMERCIAL CORPORATION. In this role, you will be responsible for developing and maintaining a robust data analytics framework that informs business decisions.Key responsibilities will include:Gathering and analyzing data to identify trends and areas for improvementCreating reports...