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Support Service Professional
1 week ago
Are You Ready to Unleash Your Potential?
We're looking for talented individuals to join our team as Support Service Professionals at TDCX As a leading provider of transformative digital CX solutions, we empower world-leading brands to acquire new customers, build loyalty, and protect their online communities.
Our Commitment:
- We're dedicated to providing a positive culture that lets you #BeMore at work.
- We believe in fostering a collaborative environment that encourages growth and development.
Responsibilities:
As a Support Service Professional, you'll provide excellent support experience to customers via all relevant communication channels. Your key responsibilities include:
- Identifying customer needs and researching any existing issue to provide strategic solutions that address customer concerns while ensuring clarity on any existing confusion.
Requirements:
We're looking for candidates with a strong educational background in any field, preferably with 2 years of working experience in the related field. Fresh graduates are also encouraged to apply.
- Able to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Strong time management skills, motivated to exceed expectations, and comfortable working with computers.
What We Offer:
We provide an attractive benefits package, including comprehensive medical, insurance, or social security coverage, world-class workspaces, engaging activities, recognition programs, and opportunities for career growth.