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Contact Center Professional Wanted

2 weeks ago

Cebu City, Central Visayas, Philippines Career Ways Full time

We are urgently seeking a highly skilled and experienced Contact Center Professional to join our team at Career Ways. As a Full Time CSR Position, this role offers an exciting opportunity to work with a dynamic and forward-thinking organization.

The successful candidate will have at least 6 months of experience in a BPO setting, be proficient in providing excellent customer service, and possess strong communication and interpersonal skills. In this role, you will be responsible for analyzing customer issues, resolving them efficiently, and working collaboratively with team members to achieve common goals.

Responsibilities:

  • Provide exceptional customer service via multiple channels
  • Analyze customer complaints and concerns
  • Work effectively with the team to meet performance targets

Requirements:

  • At least 6 months of BPO experience
  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment

What We Offer:

Career Ways offers a comprehensive benefits package, including a competitive salary, opportunities for career advancement, and a dynamic work environment that fosters growth and development.