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Help Desk Professional

2 weeks ago


Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time
Key Responsibilities
  • Respond to customer requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers, original equipment manufacturers, and distributors.
  • Achieve and maintain a positive rapport with customers and work to give them the best possible service.
  • Use Netsuite system to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders.