Workforce Optimization Specialist

Job DescriptionWe are seeking a highly skilled and experienced Workforce Planning & Analytics Manager to join our dynamic team. The successful candidate will be responsible for providing strategic guidance and support in workforce management, allocation, forecasting, scheduling, reporting analysis, and utilising business intelligence tools to drive...

Job Overview:Skillful Workforce ManagerThis role is ideal for a detail-oriented professional who can effectively manage workforce schedules, ensure superior customer service, and drive business results.Main Responsibilities:Staffing Optimization: Adjust schedules based on actual scenarios to meet business needs, providing overtime/voluntary time off when...

Job OverviewThe Data Insights Coordinator plays a critical role in ensuring seamless day-to-day operations by monitoring attendance, productivity, and performance metrics. This role consolidates insights to provide real-time updates and recommendations.Key ResponsibilitiesDaily Monitoring & AnalysisReview reports from internal tools and the central Analytics...

Subscription Management SpecialistSophos is a world leader in cybersecurity solutions that include managed detection and response services.The company defends more than 500,000 organizations and over 100 million users globally from various threats including ransomware, phishing, malware, and others.Sophos' products connect through its cloud-based Sophos...

About the RoleAs a PPC Optimization Specialist, you will be responsible for managing and optimizing PPC campaigns across various platforms. Your role will involve auditing existing campaigns, creating and managing new ones, conducting audience and keyword research, analyzing campaign data, and collaborating with stakeholders to align campaigns with overall...

As a seasoned Process Optimization Specialist, we seek an analytical and detail-oriented individual to join our team in a fast-paced digital content environment.Key ResponsibilitiesConduct thorough audits of operational workflows to ensure compliance with policies, regulations, and industry best practices.Analyze current business processes to identify...

We are seeking a seasoned Zendesk Optimization and Support Specialist to refine our support processes, enhance the user and agent experience, and optimize platform efficiency.This role involves close collaboration with internal stakeholders to assess current workflows, identify pain points, and implement tailored solutions using Zendesk best practices.Key...

Job OpportunityWe are seeking a seasoned professional to lead our inventory management efforts. As the Inventory Management Lead, you will play a crucial role in driving strategic planning, monitoring, and optimization of inventory across client accounts.The ideal candidate will possess excellent analytical skills, proficiency in Excel or Google Sheets, and...

Job DescriptionWe seek an Operations Excellence Specialist to drive process optimization and AI-driven innovation. This role requires a forward-thinking professional with expertise in business process improvement, AI tool integration, and strategic partnership.This is a part-time opportunity (20 hours per week) that involves coordinating special projects,...

Job Title: IT Support SpecialistWe are seeking a motivated and customer-focused professional to join our team as an IT Support Specialist I. This role will involve providing first-level technical support to our global workforce during night shift hours.