Auto Glass Claim Specialist

1 week ago


Hagonoy, Central Luzon, Philippines beBeeWarranty Full time $60,000 - $80,000

WindshieldHUB is a nationwide leader in auto glass replacement and repair, serving thousands of customers across the United States each month.

  • We've helped more than 1 million drivers get safely back on the road.
  • Our innovative, technology-driven platform allows customers to schedule service online, receive instant quotes, and enjoy same-day mobile repairs at their home or office.

You will be the primary point of contact for customers experiencing water leaks, air leaks, molding issues, or warranty-related concerns after their auto glass service. You will also coordinate with our technicians to ensure warranty work is performed promptly and to company standards.

Key Responsibilities:
  • Handle all incoming warranty claims strictly related to auto glass, including water leaks, air leaks, molding issues, and possible cracks (excluding new damage).
  • Communicate directly with customers to assess concerns, explain warranty coverage, and set proper expectations.
  • Work with technicians to coordinate inspections, repairs, and follow-ups on warranty cases.
  • Investigate each claim thoroughly by reviewing job history, technician notes, photos, and customer-provided documentation.
  • Approve or deny warranty claims in accordance with company policies, always protecting the company's interests and ensuring fair, consistent decisions.
  • Document all interactions and outcomes accurately in our CRM system.
  • Manage escalated cases and sensitive customer situations with professionalism and clarity.
  • Educate customers about warranty coverage, exclusions, and procedures.
Qualifications:
  • Minimum 5 years' direct experience handling vehicle warranty claims in the automotive service industry is REQUIRED.
  • Experience in the auto glass industry is a strong plus.
  • Proven expertise in adjudicating warranty claims, reviewing supporting evidence, and communicating clear decisions.
  • Excellent verbal and written communication skills in English; able to interact confidently with customers and technicians.
  • Strong decision-making skills with the ability to balance customer satisfaction with company policies.
  • Highly organized, detail-oriented, and able to manage multiple claims simultaneously.
  • Proficient in CRM software and remote communication tools.
  • Must have a reliable internet connection and a quiet, professional work environment.
Benefits:
  • 100% remote, full-time position with a flexible schedule.
  • Supportive team environment with growth opportunities.
  • Competitive salary and benefits.
  • The opportunity to join a respected leader in the auto glass industry, serving customers nationwide.


  • Hagonoy, Central Luzon, Philippines beBeeClaims Full time ₱35,000 - ₱40,000

    **Job Title:** Claims Resolution SpecialistAt our company, we're looking for a skilled and detail-oriented Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you'll play a crucial role in ensuring that customer claims are handled efficiently and effectively.Key Responsibilities:Manage and investigate incoming customer claims,...


  • Hagonoy, Central Luzon, Philippines beBeeInjury Full time $40,000 - $80,000

    Job Title: Injury Claims Specialist">Job DescriptionThe ideal candidate will possess at least one year of experience working as an injury claims specialist in a law firm. The successful individual will be responsible for evaluating new cases, providing initial assessments to the legal team, and overseeing the implementation of case strategies.Evaluate new...


  • Hagonoy, Central Luzon, Philippines beBeeClaim Full time $50,000 - $75,000

    Job Summary:We are seeking an experienced Medical Claims Professional to join our team. As a Medical Claims Specialist, you will be responsible for managing and processing medical claims from initial submission to final payment.Key Responsibilities:Review and manage denied or aging claims by logging into client billing systemsAnalyze claim queues to identify...


  • Hagonoy, Central Luzon, Philippines beBeeMedicine Full time $35,000 - $55,000

    Medical Billing SpecialistA medical billing specialist plays a vital role in the healthcare industry, responsible for submitting claims to insurance companies and ensuring timely payments.This position requires strong analytical skills, attention to detail, and excellent communication skills. The successful candidate will have experience working with medical...


  • Hagonoy, Central Luzon, Philippines beBeeBilling Full time $9,600

    Medical Billing SpecialistA Medical Biller works in healthcare facilities and is responsible for submitting claims to insurance companies. This role requires excellent communication skills, attention to detail, and the ability to work independently.The primary function of a Medical Biller is to process data from medical coders and submit claims to insurance...


  • Hagonoy, Central Luzon, Philippines beBeeDental Full time ₱3,200 - ₱3,800

    Job SummaryAs a Dental Claims Specialist, you will play a critical role in delivering exceptional service to our customers.Manage and process claims, resolve issues, and provide support to clients while upholding quality and integrity.Key Responsibilities:Claim Management: Follow-up on outstanding insurance claims, ensuring all follow-ups are properly...


  • Hagonoy, Central Luzon, Philippines beBeeMedicine Full time $60,000 - $80,000

    Medical billing specialists ensure accurate patient coverage by verifying eligibility and benefits.Key ResponsibilitiesReview and submit claims in a timely manner to meet compliance requirements.Investigate claim rejections and denials, resolving them promptly.Monitor claim status and follow up on outstanding payments.Apply adjustments and manage collections...


  • Hagonoy, Central Luzon, Philippines beBeeBiller Full time ₱360,000 - ₱480,000

    Job SummaryA Medical Biller plays a pivotal role in ensuring accurate and timely posting of medical charges, payments, and journal entries to patient accounts.ResponsibilitiesVerify insurance filing information on behalf of the client and patient.Prepare, review, and transmit claims using billing software.Follow up on unpaid claims and research denied...


  • Hagonoy, Central Luzon, Philippines beBeeClaims Full time ₱900,000 - ₱1,200,000

    Job Title:A Claims Coordinator is a vital role within our organization, responsible for providing exceptional customer service and ensuring the smooth coordination of bookings, customer updates, towing, and vehicle repairs.The ideal candidate will possess strong communication skills, attention to detail, and the ability to manage multiple active cases with...


  • Hagonoy, Central Luzon, Philippines beBeeParalegal Full time ₱300,000 - ₱350,000

    Legal Operations Support SpecialistThis role supports our legal operations by managing insurance claims, coordinating with brokers and assisting in litigation tasks. You will handle state licensing processes for acquisitions and ensure regulatory compliance.Responsibilities:Manage insurance claims and coordinate with brokers on ongoing cases.Assist in the...