Senior Data Operations Engineer

3 days ago

Manila, National Capital Region, Philippines beBeeData Full time
Job Description

We are seeking a proactive and detail-oriented Data Operation Support Engineer (Level 2) to join our team.

This role is responsible for monitoring, troubleshooting, and supporting data pipelines and analytics platforms built on Google Cloud Platform (GCP), Informatica IICS, and Power BI. The ideal candidate will ensure stability, performance, and reliability of data operations in a production environment, while collaborating with Level 1 support, development, platform teams, and business stakeholders.

Responsibilities include:

  • Monitoring and supporting data workflows and orchestration using Cloud Composer (Airflow) and DBT.
  • Investigating and resolving Incidents in BigQuery, Dataflow, Dataproc, and Pub/Sub pipelines.
  • Performing root cause analysis for failed jobs and data inconsistencies.
  • Managing and troubleshooting IICS ETL jobs, including job failures, performance bottlenecks, and data quality issues.
  • Supporting Power BI dashboards and datasets, including refresh failures, access issues, and performance tuning.
  • Maintaining and enforcing IAM policies for secure and compliant data access.
  • Collaborating with Level 1 support to escalate and resolve complex incidents.
  • Documenting standard operating procedures (SOPs), known issues, and resolution steps.
Required Skills and Qualifications

The ideal candidate will have:

  • At least 3 years of experience with Google Cloud Platform.
  • Knowledgeable with GCP Services:
    • BigQuery: Query troubleshooting, job monitoring, partitioning basics.
    • Pub/Sub: Subscription monitoring, message flow validation.
    • Dataproc: Job status tracking, basic Spark/Hadoop job support.
  • Strong hands-on experience with the following:
    • IICS (Informatica Intelligent Cloud Services): Monitoring and managing mappings, schedules, and error handling.
    • IAM: Managing roles, permissions, and service accounts for data access.
    • Power BI: Troubleshooting data refresh issues, managing gateways, user access, and basic DAX debugging.
  • Strong analytical and problem-solving skills.
  • Strong communication skills for coordination with cross-functional teams.
  • Ability to work on rotational shifts ideally in 24/7 support environment.
Benefits

As a member of our team, you can expect:

  • A competitive salary package.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.
  • Flexible working arrangements, including remote work options.

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