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Service Ambassador

1 week ago

Makati City, National Capital Region, Philippines Vina Trang Full time

Vina Trang is seeking a skilled Service Ambassador to join our team. This role requires strong communication and interpersonal skills to provide exceptional customer service.

Job Description:

We are looking for a Hospitality Specialist to manage the front-of-house operations at Vina Trang. The successful candidate will be responsible for ensuring that every guest has an outstanding dining experience.

  • Key Responsibilities:
    • Greet customers warmly and seat them promptly
    • Present menus and answer questions about dishes and drinks
    • Take accurate food and beverage orders
    • Ensure customer satisfaction by addressing any concerns or issues
    • Provide recommendations and suggest menu items
    • Serve food and drinks efficiently and accurately
    • Clear tables promptly and keep the dining area clean
    • Refill drinks and check on customers regularly

Required Skills and Qualifications:

To be successful as a Dining Host, you will need excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

  • Qualifications:
    • Able to work in a fast-paced environment
    • Able to multitask, prioritize, and manage time efficiently
    • Physical endurance to stand for an entire shift
    • Self-motivated and self-directed
    • Works well as part of a team and on individual tasks