Business Development Specialist

1 day ago

Davao City, Davao, Philippines beBeeEnterprise Full time $70,000 - $90,000

Unlock Your Career Potential as a Customer Success Manager

About the Role

We are seeking an experienced Cross-Functional Team Player to join our growing Customer Success team. As an Enterprise Customer Success Manager, you will play a vital role in driving customer satisfaction and growth.

The ideal candidate will have a proven track record of developing strong relationships with customers, identifying opportunities for expansion, and providing exceptional support to ensure customer success.

You will work closely with cross-functional teams, including Sales, Field Engineering, and Support, to develop engagement plans that drive business outcomes.

  • Customer Onboarding: Onboard new customers, introduce them to our product portfolio, and provide training on how to get the most out of our solutions.
  • Project Coordination: Collaborate with developers, IT managers, and decision-makers to coordinate complex projects and ensure successful delivery.
  • Engagement Planning: Work with Sales and Field Engineering teams to develop engagement plans that meet customer needs and drive business outcomes.
  • Customer Management: Manage a portfolio of customers, identify growth opportunities, and provide proactive support to prevent churn.
  • Business Reviews: Conduct regular business reviews with cross-functional teams to ensure alignment and progress toward business objectives.
Key Qualifications
  • Experience: Minimum 5 years of experience in IT, Linux OS, data applications, storage, cloud, networking, security, migration, or IoT.
  • Presentation Skills: Excellent presentation skills for complex software discussions.
  • Process Improvement: Experience improving internal processes and delivering projects on time.
  • Teamwork: Ability to work effectively in a team environment and collaborate across departments and levels.
  • Affinity for Agile Methodologies: Knowledge of agile methodologies and ability to apply them in a fast-paced environment.
  • Language Skills: Proficiency in English, with additional languages like Spanish and Portuguese a plus.
What We Offer
  • Distributed Work Environment: Opportunity to work from anywhere while being part of a global team.
  • Professional Development: Annual learning and development budget to enhance your skills and career prospects.
  • Recognition and Rewards: Annual compensation review, recognition rewards, holiday leave, parental leave, wellness programs, travel opportunities, and more.
About Us

We are a pioneer in open source, committed to excellence, and passionate about innovation. Join us to challenge yourself, learn new skills, and make a meaningful impact.

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