Ecommerce Strategic Growth Leader

1 day ago


Tarlac City, Central Luzon, Philippines beBeeCustomerExperience Full time ₱4,000,000 - ₱5,000,000
Job Overview

This is a leadership role in which you will be responsible for overseeing customer interactions, ensuring seamless support operations, and leveraging data to improve service quality and efficiency. As a Customer Experience Manager, your primary goal is to drive business growth through exceptional customer experiences.

You will develop a deep understanding of our brands and the voice of our customers, using this knowledge to drive lifetime value, retention, upselling and cross-selling opportunities.

The ideal candidate will have experience with e-commerce platforms, people management, and strategic vision. You will work closely with cross-functional teams to identify new reporting capabilities and distribute actionable findings.

In the long term, this role is expected to evolve into a strategic leadership position—shaping the CX vision, proactively driving initiatives that enhance efficiency, grow revenue, and strengthen cross-functional impact.



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