Revenue Cycle Team Member

6 days ago


Manila, National Capital Region, Philippines Amazon Operation Services Philippines, Inc. Full time
Key Responsibilities
  • Handle tasks via our offline chat using One Medical tools.
  • Oversee comprehensive revenue cycle management operations while ensuring compliance with healthcare billing regulations.
  • Assist admins with member's billing needs via 1Life's tasking system to provide the best customer service.
  • Answer patient inquiries for complex billing cases and questions.
  • Investigate claims through insurance to ensure they were processed according to the patient benefit plan via internal tools.
  • Support One Medical through processes aimed at empowering our patients to resolve any financial responsibilities.
  • Review and reconcile patient and insurance balances for accuracy.
  • Manage the member statement process by ensuring bills are efficiently and accurately sent.
  • Maintain service level agreements in response time to admins and patients.


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