Dynamic Performance Analyst

1 day ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeData Full time ₱6,000 - ₱8,000
Job Description

We are seeking a highly skilled Data Analyst to join our team. As a Data Analyst, you will be responsible for managing and/or balancing service levels for the company across all internal and external locations, lines of business, and products according to any contractual agreements and internal goals.

Your primary role will be to provide timely and appropriate communication regarding the performance of the account to all interested parties.

  • Updates and processes data for real-time performance analysis.
  • Obtains quantifiable performance figures in order to make critical recommendations to address account performance issues.
  • Manages and monitors the queue for the Operations account against the attainment of passing service levels.
  • Keenly observes the queue and proactively responds with action plans for the account's activities by continually communicating with Operations Management.
  • Acts as the central point of communication regarding account performance by cascading vital information to key decision-makers.
  • Escalates relevant information on account performance to Management and ensures proper documentation on major incidents.

In addition to these responsibilities, you will also be expected to:

  • Keep up to date on new policies and procedures addressing day-to-day issues of specific accounts.
  • Provide information on key issues and challenges in attaining service levels and devises necessary responses to resolve such matters.
  • Ensures passing service levels for each Operations account by engaging in real-time management of the queue. Responds to and acts as the central point of communication in all events and circumstances impacting account performance.

Requirements and Characteristics:

  • Must be able to commit to your work schedule, be punctual, and be accountable for your actions.
  • Remain engaged and responsive to all internal communications.
  • Self-reliant with an information seeker mindset.
  • Keen problem solver with the ability to think on your feet.
  • Trusted and uses good judgment.
  • Encouraged to express your opinion within the context of professionalism.
  • Work with humility. Be open to coaching and continuous improvement coaching to allow you to perform at a high level.
  • Cultivate team culture according to Compass' values and promote a positive work environment.

Benefits:

  • Full-Time position with weekdays, weekends, and nighttime availability.
  • Able to see, talk and hear in order to communicate with others to exchange information verbally and in writing.
  • Able to operate a computer/laptop and a headset.
  • Able to perform all duties of the job while sitting and/or standing for prolonged periods of time (i.e., for the duration of an 8-hour shift).

Qualifications and Physical Requirements:

  • High school diploma or equivalent with a minimum of 1 year of WFM or related experience.
  • Must have a strong internet connection with the ability to support online systems and applications.
  • Proficiency with the necessary technology, including computers, software applications, phone systems, etc.
About This Role

This is an exciting opportunity to join our team as a Data Analyst and contribute to our success. We are looking for a talented individual who is passionate about data analysis and has excellent communication skills. If you are a detail-oriented and analytical thinker who is eager to learn and grow, we encourage you to apply.

  • Dynamic Data Analyst Wanted

    1 day ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeFinancialAnalyst Full time ₱6,000,000 - ₱8,400,000

    Exciting Data Analyst OpportunityWe are seeking a highly skilled and organized Data Analyst to join our dynamic team. As a key member of our finance department, you will be responsible for organizing workflows, managing datasets, and driving process improvements across multiple departments.This role involves working closely with teams such as finance, sales,...

  • Dynamic Business Analyst Role

    1 day ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeBusinessAnalyst Full time ₱600,000 - ₱800,000

    Business Analyst OpportunityThe role of Junior Business Analyst is pivotal in driving business success. It involves collaborating with internal teams and clients to identify, document, and explore feature ideas and requirements.This includes working closely with stakeholders to gather insights into business needs, creating detailed user stories, and...

  • Senior Learning Performance Analyst

    1 day ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeBusiness Full time ₱2,500,000 - ₱3,000,000

    Job SummaryWe are seeking a skilled Business Analyst - Learning Performance to join our team. As a Business Analyst, you will be responsible for assessing learner performance data, evaluating training curriculum effectiveness, and partnering with learning leaders to implement solutions.This is an exciting opportunity to make a meaningful impact on the lives...

  • Business Performance Specialist

    8 hours ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeFinancial Full time $90,000 - $120,000

    Job TitleA Senior Financial Professional is sought after to lead business operations analysis and financial modeling with strong analytical skills and expertise in evaluating business performance.Key ResponsibilitiesDevelop comprehensive financial models, including forecasting, budgeting, variance analysis, and ROI assessments.Analyze business operations to...

  • Sales Performance Insight Expert

    24 hours ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeDataAnalyst Full time ₱40,000 - ₱50,000

    Job TitleWe are seeking a skilled professional to join our team as a Sales Data Analyst.About the RoleThis is an exciting opportunity for a highly analytical individual who can leverage data insights to drive business growth and inform strategic decision-making.ResponsibilitiesAnalyze sales performance, pipeline conversion, and client data to identify trends...

  • Dynamic Pricing Specialist

    1 day ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeePricing Remote Work Freelance Full time ₱6,000,000 - ₱8,000,000

    Pricing Analyst OpportunityAt our company, we are seeking a Pricing Analyst to join our team. As a key member of the business operations team, you will play a vital role in developing and executing pricing strategies that drive revenue growth and profitability.The successful candidate will possess excellent analytical skills, with the ability to collect,...

  • Business Insights Specialist

    1 day ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeData Analyst Full time ₱600,000 - ₱900,000

    Job OverviewThe primary objective of this role is to collect, process and analyze sales data across various channels. This will involve working closely with cross-functional teams to develop actionable insights that drive business growth.QualificationsA minimum of 2 years of experience in a similar profile.Excellent analytical skills, with proficiency in...

  • Senior Financial Analyst

    1 day ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeFinancial Full time ₱1,000,000 - ₱1,500,000

    We are seeking a skilled Senior Financial Analyst to join our team. Your mission will be to ensure the accuracy and integrity of financial data critical to supporting business operations and strategic growth.This role is ideal for an experienced accounting professional with a strong knowledge of GAAP principles, keen analytical skills, and proficiency in ERP...

  • High-Powered Financial Analyst Wanted

    1 day ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeFinancial Full time $1,200 - $1,500

    Financial Data Analyst RoleThe role of Financial Data Analyst is a pivotal position in the journey to build the best financial data company in the era of AI.This individual will play a key role in analyzing and compiling public company financial data. They will be responsible for ensuring the accuracy and completeness of this data, as well as maintaining our...

  • Business Intelligence Analyst

    1 day ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeData Full time $80,000 - $90,000

    Business Intelligence AnalystWe are seeking a skilled Business Intelligence Analyst to join our dynamic team.The ideal candidate will have exceptional analytical and quantitative skills, with the ability to build and work with financial/data models. They should be highly organized, detail-oriented, and able to manage multiple tasks at once.This role involves...