Human Resource Director

2 weeks ago

Angeles City, Central Luzon, Philippines MCI Full time

About the Role

We are seeking a talented Human Resource Manager to join our team at MCI. As a key member of our HR department, you will play a critical role in shaping our company culture and ensuring that our employees have the support and resources they need to succeed.

The ideal candidate will have a strong background in human resources, with experience in areas such as recruitment, talent management, and performance evaluation. They will also possess excellent communication and interpersonal skills, with the ability to build strong relationships with employees at all levels of the organization.

Key Responsibilities

  • Develop HR Strategies: Collaborate with senior leaders to develop and implement HR strategies that align with the company's overall goals and objectives.
  • Recruitment and Staffing: Oversee the recruitment, selection, and onboarding processes to ensure that the company attracts and retains top talent.
  • Performance Management: Develop and implement performance evaluation processes that recognize and reward employee contributions.
  • Training and Development: Design and deliver training programs to enhance employee skills and knowledge.
  • Foster a Positive Work Environment: Create a culture that promotes employee engagement, satisfaction, and retention.
  • Handle Employee Grievances: Manage conflict resolution and grievance procedures to address employee concerns fairly and professionally.
  • Design Compensation Structures: Develop competitive compensation and benefits packages that attract and retain top talent.
  • Regulatory Compliance: Ensure that all compensation and benefits plans comply with relevant laws and regulations.
  • Stay Updated on Laws: Stay up-to-date on all legal requirements and government reporting regulations affecting human resources functions.
  • Implement Policies: Develop and implement HR policies and procedures that promote a positive work environment.
  • Change Management: Lead change management initiatives to support the organization through transitions.
  • Organizational Design: Assess and improve the organizational structure to ensure it supports the company's strategic goals.
  • Manage HR Budget: Develop and manage the HR budget to ensure that the department has the resources needed to meet its goals.
  • HR Systems and Data Management: Oversee the implementation and management of HR information systems to ensure accurate data collection and reporting.
  • Lead the HR Team: Direct and support the HR team to achieve operational excellence and foster a collaborative team environment.
  • Professional Development: Encourage continuous learning and professional development within the HR team.

About MCI

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Our team is passionate about helping our clients achieve their goals, and we believe that our employees are the key to our success.

What You Can Expect from MCI

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars.
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

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