
Mortgage Loan Support Specialist
1 day ago
Our ideal candidate will support a Mortgage Broker in a dynamic and fast-paced environment. They will assist with loan application processing, client communication, and administrative tasks.
Loan Application Support & Processing
Assist in gathering and verifying client documents (e.g., income statements, credit reports, bank statements).
Prepare and submit loan applications to lenders, ensuring accuracy and compliance.
Follow up with banks, lenders, and clients to track loan progress and request additional information if needed.
Maintain an organized CRM system with updated loan statuses and client records.
Minimum 4+ years of experience in Australian mortgage broking support or back-office loan processing.
Solid track record in preparing, submitting, and tracking loan applications for Australian lenders and aggregators.
Experienced in handling full loan life cycle – from document collection and compliance checks to settlement coordination.
Familiar with CRM tools and Microsoft Office Suite.
Quiet home office environment conducive to professional communication and confidentiality.
Availability to work AEST/ACST hours aligned with South Australia business times.
Fluent in professional English with the ability to communicate confidently with Australian clients and stakeholders.
Able to build rapport, explain mortgage processes simply, and manage multiple active loan files.
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