World Class Customer Experience Representatives

1 day ago

Cabuyao, Calabarzon, Philippines beBeeService Full time ₱1,500,000 - ₱2,000,000
About Us

We are a global team of customer service professionals. We strive to deliver world-class service and make a meaningful impact with every interaction. Our mission is to build an amazing team who are passionate about delivering exceptional results and making a difference in the lives of our customers.

What We Offer

  • Annual performance-based increases for career growth and development opportunities
  • A flexible paid time off policy to ensure work-life balance
  • A comprehensive health and dental insurance package or a monthly health stipend
  • Holiday bonuses to celebrate special occasions
  • A permanent work-from-home setup for maximum flexibility
  • Opportunities for career advancement as we continue to grow and expand
Responsibilities
  • Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media channels.
  • Assist Customers: Support customers with orders, shipping, product details, and returns in a timely and professional manner.
  • Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards and values.
Requirements
  • Proficiency in English (both written and verbal) for effective communication
  • At least 1 year of online/remote customer service experience for a strong understanding of industry trends
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage for technical expertise
  • Excellent problem-solving and communication skills for resolving complex issues
  • Adaptable and solutions-oriented mindset for success in a fast-paced environment
Technical Requirements
  • A personally owned PC or laptop with an i5 processor or equivalent for smooth performance
  • A minimum of 15 Mbps for both upload and download internet speed for reliable connectivity

Excited to grow your career? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service Representative - Remote

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