
Database Support Leadership Position
2 days ago
The ideal candidate will oversee a team of highly skilled Technical Support Engineers, ensuring seamless global operations and exceptional customer satisfaction. This role requires strong leadership skills, technical expertise in open source databases, and the ability to balance competing priorities.
This is a fully remote position with occasional international travel for team meetings or events. The successful candidate will be responsible for guiding, coaching, and mentoring engineers to solve complex technical problems, while maintaining operational excellence and driving continuous improvement.
We are seeking a results-driven individual with a passion for delivering high-quality support and excellent customer experience.
- Prior experience as a Technical Support Engineer or DBA is essential
- Strong technical depth in Linux and open source databases is required
We provide a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. Our benefits include flexible work hours, paid time off programs, equipment for your remote office, career development funds, ongoing connectivity allowances, and an equity incentive plan.
We also prioritize a healthy work/life balance through initiatives like our Percona Adventure Team, Work-from-Anywhere policy, FlowDays, FryDays, and overall flexibility. Additionally, we support social responsibility through our PAVE volunteering program and Women Transforming Technology.
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