Director of Client Services

2 weeks ago


Pasig, National Capital Region, Philippines The Results Companies Full time

We are seeking an experienced professional to fill the role of Director, Account Operations at The Results Companies. This role involves liaising with client executives, managing customer service strategies, and driving revenue growth.

About the Job
  • Be responsible for developing and implementing account strategies to drive business growth
  • Liaise with internal teams to ensure effective communication and collaboration
  • Analyze data to identify areas for improvement and implement changes
  • Maintain relationships with clients to ensure satisfaction and loyalty
  • Collaborate with cross-functional teams to achieve business objectives
What We're Looking For
  • A minimum of 7 years of progressive management experience, including leadership roles
  • Bachelor's Degree in Business or related field
  • Experience working in a call center or BPO company, with a focus on client management
  • Strong analytical and problem-solving skills, with the ability to communicate complex ideas effectively
  • Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines


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