Insurance Portfolio Specialist
1 week ago
About AXA Philippines
We are seeking a highly skilled Insurance Portfolio Specialist to manage our medical and health services. The ideal candidate will have expertise in managing processes across the health journey—define service standards and operating policies towards improving efficiency and quality in delivering customer service.
Key Responsibilities:
- Service Standards and Operating Policies: Define service standards and operating policies towards improving efficiency and quality in delivering customer service.
- Process Review and Improvement: Continuously review and evaluate processes to improve efficiency and quality in delivering customer service.
- Vendor Management: Track, measure, and report vendor performance according to contractual obligations and agreed-to service standards.
Requirements:
- Graduate in business management, medical, paramedical, or other related courses.
- Experience in managing medical/health insurance operations or administration from HMO or insurance company.
- Expert knowledge of the healthcare insurance market and relevant practices and regulations, and product solutions.
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