Sales Associate

5 days ago


Iloilo City, Western Visayas, Philippines Shoebox Full time
Job Description

We are seeking a motivated and customer-focused individual to join our team as a sales associate at Shoebox. As a key member of our retail team, you will play a vital role in providing an exceptional shopping experience for our customers.

  • Critical Customer Service Skills:
  • Deliver outstanding service by assisting customers in selecting products and addressing their inquiries.
  • Maintain a positive attitude and professional demeanor to ensure customers receive a pleasant shopping experience.
  • Effectively address customer concerns, process returns, and handle complaints in a courteous manner.
  • Operate cash registers, process payments, and issue receipts with accuracy.
  • Inventory Management Expertise:
  • Assist with inventory control by stocking shelves, labeling items, and monitoring product levels.
  • Conduct regular stock checks and assist in the replenishment of goods to maintain an organized store environment.
  • Report stock discrepancies or low inventory to the supervisor promptly.
  • Visual Merchandising and Store Maintenance:
  • Maintain a clean and visually appealing store environment, including shelves, aisles, and storage areas.
  • Ensure that the store is properly stocked and products are displayed according to company guidelines.
  • Product Knowledge and Teamwork:
  • Learn about new products, promotions, and store policies to effectively inform customers.
  • Provide detailed product information and suggest complementary items to increase sales.
  • Collaborate with other staff members to meet store targets and deliver top-notch customer service.
Requirements
  • Qualifications:
  • Education: High school diploma or equivalent required; college degree preferred.
  • Experience: Previous retail or customer service experience is advantageous but not necessary.
  • Key Skills:
  • Strong communication and interpersonal skills.
  • Ability to handle transactions and operate cash registers accurately.
  • Basic math and organizational skills.
  • Flexibility to work varied shifts, including weekends and holidays.


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