Support Staff

2 weeks ago


Cebu City, Central Visayas, Philippines Tahche Careers Full time
Customer Service Representative

Tahche Careers seeks a skilled Customer Service Representative to join their team.

Negotiable compensation package is available for the right candidate.

This full-time role is perfect for individuals looking to develop their skills in administration, customer service, and law.

Job Responsibilities:

Client Communication: Establish rapport with potential clients via phone and email, ensuring effective communication and resolving any queries or concerns.

Claim Resolution: Assess claim viability, directing non-eligible cases as needed to optimize resources.

Administrative Support: Provide essential administrative support to the legal team, including organizing case files, preparing documentation, and coordinating communication between clients and legal staff.

Qualifications:
  • Strong phone presence with active listening and communication skills.
  • Analytical ability to assess liability and case potential.
  • Confidence in discussing legal services while maintaining client trust.

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