
Ecommerce Operations Manager
1 day ago
We seek an experienced senior administrative professional to provide high-level support to a founder of a fast-growing e-commerce organization.
- Key Responsibilities:
- Manage inboxes and calendars for executives, ensuring seamless coordination and task execution.
- Track and coordinate projects, prioritize tasks, and handle financial coordination and basic reporting.
- Create Standard Operating Procedures (SOPs) from Loom recordings and existing processes, maintaining data dashboards (Google Sheets) and handling data entry.
- Prepare weekly/monthly business performance reports, book travel, and handle ad hoc administrative tasks.
- Participate in daily/weekly check-in calls, collaborating with the team to drive success.
- Partnerships & Growth:
- Support and manage affiliate partnerships, driving growth through strategic collaborations.
- Grow influencer collaborations, fostering relationships that enhance brand visibility.
- Support B2B partnerships and outreach, identifying opportunities for expansion.
- Process & Systems Management:
- Update and maintain online stores (Shopify, Amazon), ensuring accurate product information.
- Enter and update product data, including pricing, promotions, and descriptions.
- Develop SOPs and workflows to document key processes, enhancing operational efficiency.
- Identify and implement internal efficiency improvements, streamlining operations for optimal results.
Role Requirements:
- 5+ years of experience as an executive assistant or similar role, ideally supporting a startup or entrepreneurial organization.
- Fluent spoken and written English.
- Exceptional organizational skills, attention to detail, and proactive approach.
- Strong Google Sheets skills, including dashboard creation and reporting.
- Proven experience in inbox/calendar management, SOP creation, and business reporting.
- Hands-on experience with Shopify and at least one marketplace (Amazon or Bol.com).
Preferred Requirements:
- Practical experience managing listings and backend tasks across multiple marketplaces (Amazon, Bol.com, MediaMarkt, Decathlon).
- Experience sourcing and managing affiliate, influencer, and B2B partnerships.
- Strong background in financial coordination and reporting support.
- Comfortable with travel planning and handling personal assistant tasks.
- Genuine interest in personal development and exploring productivity tools.
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