
Digital Marketing Expert
2 weeks ago
As a Subject Matter Expert, you will be the go-to expert behind our team's success. This role requires flexibility and availability across rotating schedules, including evenings, weekends, or holidays, as assigned by the business.
Key responsibilities include:
- Answering real-time queries from team members via internal chat
- Troubleshooting issues in various marketing tools
- Assisting in escalations by completing urgent tasks during critical retention periods
- Creating how-to resources, videos, and SOPs to plug recurring knowledge gaps
- Collaborating with teams to improve systems and prevent repeat issues
Required skills and qualifications include:
- 2–3 years' experience in digital marketing, VA support, or SME roles
- Familiarity with at least 5 of the following: Canva, ChatGPT, ClickFunnels, ActiveCampaign, Klaviyo, GoHighLevel, Shopify, Mailchimp
- Excellent written communication and structured problem-solving
- Ability to explain complex tools in simple terms
- Strong attention to detail and process-oriented thinking
- Willingness to work flexible shifts across 24/7 schedules as required
Benefits of this role include:
- Join a remote-first company that prioritizes people, process, and performance
- Be part of a high-performing team that genuinely supports each other
- Work a flexible, business-rostered shift — and build your global career
- Enjoy growth, structure, and support — we don't just throw you into the deep end
- Make a meaningful impact by helping others succeed and scale
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