IT Service Delivery Specialist
7 days ago
Trends Group Inc. is seeking a highly skilled IT Service Delivery professional to provide technical support and solutions to our clients.
We are looking for an individual with excellent problem-solving skills and a strong commitment to delivering exceptional customer service.
- Provide first-line support for client technical issues via phone, email, or onsite visits
- Troubleshoot and resolve hardware, software, and connectivity issues efficiently
This role involves maintaining accurate records of support requests, resolutions, and technical procedures.
A Bachelor's degree in Information Technology, ECE, Computer Science, or a related field is required.
- Basic knowledge of IT systems and troubleshooting methodologies
- Familiarity with a broad range of IT hardware and software solutions
Suitable candidates should possess strong problem-solving and analytical skills, excellent verbal and written communication skills, and the ability to work independently and as part of a team.
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